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spiel
on
20 Jan 20 @ 01:12 AM #
@thecrowester salamat sa tip! sayang na wala ring nagawa. matagal ng problema ng TCL ang dimming sa iba't-ibang models niya tulad ng C6 ko.
parang may kinalaman ang problema na yan sa Android TV. kung Roku gamit ko, hindi ko nahahalata na nangyayari ang dimming problem na yan.
sana nga ganun boss, balak ko na nga lang papalit to at baka nga sa hardware na to as per @joshlawrenz
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@joshlawrenz Good day! Kung magbabackread ka, isa ako sa mga nagkaproblema dun sa dimming ng LEDP8US. Di ko sure kung same tayo sa problem ko dati pero yun ba yung kahit nakapatay yung Dynamic Backlight, nag-auauto dim parin?
Sadly, walang fix diyan. Ang masusuggest ko sayo is pa-replace unit mo na. Marami na rin kasi ginawa para maayos sakin. Di siya software problem. Share ko experience ko. Nabili ko yung TV nung around October 18, 2019.
Ito na yung mga nagawa sa tv ko dati:
• Update yung software (using USB na dala ng technician, walang nangyare)
• Change motherboard (medyo mas dumami problema ko since nawala yung google assistant within apps like YouTube tapos di rin nawala dimming issues)
• Finally, change unit na. This fixed my problem talaga. No issues na whatsoever. Can confirm na hardware problem talaga siya.
After makailang balik nung TCL technician, medyo nagpaparinig na siya na di na daw bayad yung punta niya tsaka nakakahiya daw sakin (sarcastic yung kuya). Maarte kasi ako tsaka nakakahilo rin yung continuous flickering sa ibang scenes na, for example, may black background na may kunting white na text.
To test, you can use this video to confirm yung problem mo. This what I used to show TCL na may problem sa TV ko.
oo boss actually dun ko nabasa sa post mo before na akala ko nga din ako lang ang may problem na ganun,
salamat din sa details din sir at kala ko nga mapipinpoint ko din ang problem niya pero sadly, base sa mga nagawa mo na rin sa unit, mukhang hardware na nga siya
di ko alam kung ako lang pero minsan nawawala yung flicker, or di ko na lang siya masyadong napapansin.
so sir, matanong ka lang, san mo po nahanap ang technician na yan at pano ko macecertifiy sa kanila na for replacement to? by replacing the unit, same model din po ba siya?
maraming salamat po in advanced sir, medyo give-up na rin ako kung wala naman talagang workaround dito. sana makita din ito ng may kagaya ng issue satin.
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joshlawrenz
on
21 Jan 20 @ 10:40 PM #
@spiel so sir, matanong ka lang, san mo po nahanap ang technician na yan at pano ko macecertifiy sa kanila na for replacement to? by replacing the unit, same model din po ba siya?
[email protected] yung email nila. Super dali nila kausap as in 10/10 customer support nila. Tatawagan ka nila after a day or two. Just email them tapos sama mo na yung mga hinihingi nilang details. Sama ko dito yung email nila sakin.
Thank you for contacting TCL customer support. We are sorry to hear for the inconvenience you are experiencing.
To better assist you with this , please provide me the following details:
- Customer Name
- Model Number / Serial Number (at the back of the TV, if the unit is on wall mount please be careful to remove your unit because any physical the warranty will automatically voided)
- Date of purchase
- Name of dealer/store/branch
- 2-3 pictures of TV screen showing the defect - this should be used only for visual defects and we need 2 to 3 pictures.
- Picture of your receipt
- Complete home address and landmark
- Address where the defective TV is currently located (with landmark)
- 2 Active contact numbers in mobile
Feel free to respond to this email if you have any other concern.
You can also contact us at TCL Customer Care Hotline: (02) 8771-6888, Customer SMS Line: 0916-692-9723, 0908-414-7995, 0922-724-8968, from Monday through Saturday, 8:30AM to 6:30PM and we will gladly assist you.
Kung maisasama mo yung video na galing sa youtube link na nakaplay sa TV, mas maganda. Need macheck ng technician mismo yung problem tapos siya rin mismo magrequest ng replacement ng unit niyo if ever wala talaga. Ittry niya muna siguro update pero insist niyo na lang maipareplace kung di gumana update. Wag mo narin ipa-motherboard replacement kasi worse yung magiging problema mo.
-- edited by joshlawrenz on Jan 21 2020, 10:42 PM
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thecrowester
on
24 Jan 20 @ 04:22 PM #
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dashbogs
on
25 Jan 20 @ 03:32 PM #
mga ka TCL good day po tanong lang po anong TV app ung pede makanood ng korean movie na naka tagalog subbed? nakita ko an kasi kanina di ko mahanap hahahaha
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Hallowman15
on
26 Jan 20 @ 01:37 AM #
guys Help still torn between TCL C6 vs LG 55UM7500PPA parehas cla nsa 30k plus range discounted price, although android ung TCL, and WebOS un LG, ive been a long time LG tv user kasi,so far 2013 pa ung luma kong LG still ok. worried lng me sa quality ng TCL.. TIA
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beansent
on
26 Jan 20 @ 05:44 AM #
Kung galing ka lg, baka maasar ka sa sobrang bagal ng loading time ng tcl. I mean sobrang bagal compared sa speed ng loading time ng LG.
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joshlawrenz
on
27 Jan 20 @ 12:27 AM #
Hi guys!
I have an issue na kapag naka standby ng matagal yung TCL 50P8US ko then binuksan later, sasabihin niya "Ethernet not connected", kahit nakaconnect naman? Naka direct connection ako sa router tapos para masolve to, kailangan restart talaga palagi using the option from Device Preferences > About > Restart. Medyo annoying kasi di ako mahilig magpatay ng TV nung as in full shutdown.
May iba ba nakakaexperience nito? Kahit sa ibang model?
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Hallowman15
on
27 Jan 20 @ 01:03 AM #
Thanks beansent
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AaronICK
on
27 Jan 20 @ 06:52 PM #
@joshlawrenz
Wireless kasi connection ko kaya hindi ko pansin yung issue mo. Pero instead of simply turning off your TV by pressing the power button ng remote once, try to "PRESS AND HOLD" the power button for 3 seconds. Tapos may lalabas diyan na SHUTDOWN. I-shutdown mo ng tama.
And then after that, try mo ulit open yung TV mo. Let's see kung lalabas pa siya if the TV is shutdown properly.
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thecrowester
on
28 Jan 20 @ 08:09 PM #
I have an issue na kapag naka standby ng matagal yung TCL 50P8US ko then binuksan later, sasabihin niya "Ethernet not connected", kahit nakaconnect naman? Naka direct connection ako sa router tapos para masolve to, kailangan restart talaga palagi using the option from Device Preferences > About > Restart. Medyo annoying kasi di ako mahilig magpatay ng TV nung as in full shutdown.
May iba ba nakakaexperience nito? Kahit sa ibang model?
Nangyayari yan dati sa C6 ko bago ako nag update ng firmware. Ginagawa ko dati, connect muna sa wifi tapos connect naman sa ethernet. bumabalik naman.
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malufetako
on
29 Jan 20 @ 01:15 PM #
I'm planning to buy a TCL tv. Ano po ok na model na 40 inches?
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joshlawrenz
on
31 Jan 20 @ 01:19 AM #
@AaronICK
Kapag na-full shutdown yung TV , bumabalik talaga connection. That's the reason kung bakit nag-rerestart ako using the option from the settings. Like I said, di ako mahilig mag-full shut down ng TV. Yung issue is nawawalan ng connection after manggaling nung TV sa standby. It takes a few minutes to power off and boot the TV again compared to waking it up from standby kaya I prefer not turning it off fully especially during waking hours where I use it on and off.
Sorry kung di malinaw sa unang post ko yung problem.
@thecrowester
Thanks! I will try that next time.
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spiel
on
31 Jan 20 @ 12:33 PM #
@joshlawrenz
boss napa check ko na yung tv at ngayon lang din nadating yung technician, ewan ko pero di ako bilib dun sa tech na yun though may follow-up check naman sila
so ang ginawa niya, nagupdate siya through usb, then format yung android,
pinakita ko muna sa kanya yung dimming test which is ang tagal niya din tiningnan, tapos pinagplay niya ako ng video, though nung tiningnan ko wala naman din problem sa scene kung minsan
pero, pero, yung dimming test talaga is ganun pa din, di niya rin marule-out yung problem kasi ngayon lang daw sila naka experience ng ganyan
di siya convinced dun sa dimming test kasi daw baka dun lang daw sa scene na yun, medyo nainis ako dun, pero may babalik naman daw na technician at sana hindi na siya haha
kung di man mapareplace to edi wala, tiis na lang haha
salamat pa din sa mga tips sir, mag update ako ulit sa follow up nila
edit: so ang ginawa nung tech, niresolve niya na nga yung issue, tumawag sakin yung tcl at na confirm niya nga na resolved na daw which is hindi pa, nakakainis lang na ang liwa liwanag na may problem dun sa dimming
-- edited by spiel on Feb 01 2020, 01:15 PM
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haohmaru
on
01 Feb 20 @ 11:09 PM #
Kung galing ka lg, baka maasar ka sa sobrang bagal ng loading time ng tcl. I mean sobrang bagal compared sa speed ng loading time ng LG.
Kabibili ko lang ng TCL 55P8US. Hindi naman mabagal ang loading, ok naman.
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beansent
on
02 Feb 20 @ 08:20 AM #
Technically hindi naman talaga sobrang bagal na parang boot up ng lumang pc. i mean pwede naman. Kaso kung may comparison ka makikita mo difference ng 4-5 seconds loading ng android logo vs sa immediate boot up ng lg
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drajero
on
03 Feb 20 @ 06:18 PM #
ok ba yung P8S? Kung sa ps4 pro kasi WCG siya at may HDR 10.
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joshlawrenz
on
04 Feb 20 @ 02:33 AM #
@spiel
Nako boss kulitin mo lang talaga. Sa e-mail mabilis naman sila sumagot. Sa isip ko kasi nun sayang 20k rin ang bili tapos titiisin na lang. Technician ko nun si Jhun Dela Paz. In case need mo ng reference, ang case number ko nun is PH10201903666 and PH11201903573. Makikita nilang replacement lang talaga nakaresolve ng problem.
-- edited by joshlawrenz on Feb 04 2020, 02:33 AM
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kloamanta
on
04 Feb 20 @ 12:11 PM #
ang mura ng p8 sa qatar. nasa 14k lang. bakit ang mahal satin?
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thecrowester
on
04 Feb 20 @ 02:23 PM #
Mukhang may serious challenge ang Hisense sa TCL:
55A6505 4K ULED TV
- 500 nits brightness
contrast ratio not indicated, but sigurado mataas yan kasi direct LED backlighting. since ULED ito, malamang may local dimming ito kasi yan ang spec niyan sa ibang bansa. mahusay ang motion handling ng Hisense na kayang mag recreate ng 100hz motion sa 60hz na panel nito.
impressed ako sa demo sa shop at maghahanap pa ako ng reviews nito online.
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iampoch
on
04 Feb 20 @ 10:16 PM #
Hi! Anyone had any luck integrating their TCL Android TV to Google Home for voice control? I was able to add my TV to the app but all I can do are casting and controlling the volume via the phone. I can't control the TV via voice command unless I do it via the controller instead of the Google Home hub or mini.
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DonMigs85
on
06 Feb 20 @ 03:51 PM #
Parang gusto ko mag-hold off upgrading until may VRR (variable refresh rate) models ang TCL, or may firmware update para dun sa 2019 TVs.
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thecrowester
on
07 Feb 20 @ 02:18 PM #
Ok ang latest updates ng Amazon Prime Video. I can confirm na mas stable na siya ngayon at gumagana na ang HDR10 sa C6 ko.
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totin1227
on
07 Feb 20 @ 03:11 PM #
Mga sir,
Ask ko lang po kung ano difference:
TCL 43p8m
TCL 43a8us
Hindi naman nagkakalayo price...tia
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jnazareta
on
07 Feb 20 @ 04:15 PM #
iampoch Send Message View User Items on 04 Feb 20 @ 10:16 PM #
Hi! Anyone had any luck integrating their TCL Android TV to Google Home for voice control? I was able to add my TV to the app but all I can do are casting and controlling the volume via the phone. I can't control the TV via voice command unless I do it via the controller instead of the Google Home hub or mini.
How did you add it to google home app? ask ko na din if the tv remote is IR, RF, or BT? if IR po sya then you need an IR blaster like Harmony hub or the broadlink RM pro or Mini or yung mga unversal IR blaster posted in L*z*d*. Try to install aberto sonorus po from playstore then configure nyo po kung ano ang mga apps from your tv na gusto mong open. It will then export and create them as a device sa google home or sa alexa app and you can turn them on and off. like example you can automatically launch netflix or NBA app using voice. but the basic tv functionality can only be controlled using a hub.
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drewpogi69
on
08 Feb 20 @ 06:18 PM #
Guys, ano-ano mga dinidl nyo na apps from Google Playstore?
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marsena08
on
11 Feb 20 @ 08:55 AM #
Di ko makuha yun sa paano malalaman kung may issue sa dimming yun tv ko.
bought 50P8SUS at Php 24,000
- anong mga videos and dapat ko download para ma-test ang TV.
- di ako makapag-screen mirror using T-cast
- may iba pa ba paraan na makakapag-mirror since chromecast built-in?
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bulsecoip
on
12 Feb 20 @ 03:10 PM #
Hi guys, magkakaroon ba ng TCL Roku TV dito sa pinas? Ano marecommend nyo na TCL na 4K + HDR + Smart TV? Tia
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frequenzy
on
12 Feb 20 @ 05:30 PM #
tingin ko malabo yung tcl roku, since karamihan ng roku channels ay hindi available sa pinas.
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doodzie2005
on
14 Feb 20 @ 07:24 PM #
paano ba maaus tong TCL ang dilim pang netflix..
