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Users of WD Elements or Passports.

  • Pwede bang ipa rma kahit wala na sya sa case? yung hdd nalang mismo? under warranty pa, sa tropa ko lang kasi binili to ng hdd nlng.
  • my elements died today...cant recover anything...can only be detected at disk mangement as bad disk...cant format anymore...RIP elements
  • Hi Everyone, kinakabahan ako sa WD Passport 1tb ko minsan di sya madetect ng pc ko kelangan ko pa tanggalin usb 3.0 cable then kabit uli ..madedetect naman sya di naman sya naka autosleep...., na notice ko pa nung nag wd drive test failure sya tsk tsk pero nakakapag copy, paste at nakakapanood pa ako ng movies, malapit na bang bumigay wd passport ko? 2 yrs p lang sa akin to...tsk tsk nakakadismaya naman pagbumigay na drive ko huhu...
  • just got a 500gb elements.
  • kinakabahan ako sa WD Passport 1tb ko minsan di sya madetect ng pc ko kelangan ko pa tanggalin usb 3.0 cable then kabit ulit


    try checking the portable drive with another (newer PC with good USB 3.0 port). Some PCs or laptop's USB 2.0 or USB 3.0 ports may not supply enough power to power those USB portable drives. In my experience, I have encountered a motherboard's USB port sometimes does not properly power up a USB portable drive (will cause errors like it was disconnected/reconnected). May na-encounter ako na ganitong motherboard which is already a 3 years old motherboard (I'm pretty sure when it was brand-new, it didn't have this problem, nung tumanda na yung motherboard tsaka naging ganun -- possibly a motherboard voltage regulator issue, kasi wala naman akong nakitang visble bloated capacitors). Although I've experienced this problem on another system which is just about to be 2-years old pa lang, naging ganun na rin yung USB port niya (some portable drives can be used without issues, but others will not properly power up).
  • help po bigla nalang hinde ma detect yung WD elements ko na 500gb? :(
    tried to unplug and replug using different ports pero ganun padin.
  • Elements and Passport.
    WD Elements 500GB - after a week - naging defective. Bumabagal yung read/write niya until bytes na lang. Ni-return ko sa retailer na binilhan ko. Got replaced after a week with a new sealed unit.
    WD My Passport Essential SE 750GB - after a year-and-a-half - nagkaroon ng bad sectors. Hirap kumopya at usually naco-corrupt yung files during file transfer. Pina-RMA ko sa may ServCARE. Got a replacement immediately - a recertified of the same unit and storage size. Ni-register ko yung unit ko sa WD support site to check its warranty at nakita ko na na-extend ng 2 months from my recently replaced drive. Natuwa ako. Nag-send pa ako ng e-mail sa WD support para i-confirm kung na-extend nga talaga yung warranty ng hard drive ko - sabi oo daw. Pero pagka-check ko kanina - hindi na ganun. Same na ng recently replaced drive ko yung warranty expiration. Sayang din yung 2 months of assurance :(
    Last is my WD My Passport 2TB - got it from Amazon. So far - walang issues aside from its rubber feet na natanggal :/

    Out of 3 WD drives that I owned - 2/3 got replaced and 1/3 still going strong :D
  • also got that 500gb passport white from amazon(used in xbox)...and 1tb black passport(used in media player)...1 year and still no issues...
  • @dta
    Salamats bro tried ko na sa ibang port ganun pa din ang issues ngayun hindi na talga sya madetect.

    hindi na sya lumalabas sa my computer pero nadedetech ng my devices. Di ko na din sya ma format pag nag access ako ng diskpart at diskmgmt ang tagal maglooad nag hahang yung program parang nahihirapan sya basahin. Pero pag plug ko naman sa android player ko nadedetect sya kaso di ko naman maaccess yung laman. Anu kaya mgandang solusyon dito. Di ko kasi sya ma format thru windows. Siguro sa tagal ko na din to ginagamit baga bumigay na since 2009 pa kasi to. salamats sa mga magreresponse

    -- edited by reynanbargo on Sep 18 2015, 07:42 AM

    -- edited by reynanbargo on Sep 18 2015, 07:47 AM

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