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*Sky Broadband Thread

  • Yup sir...Ganun sabi sa akin e...2 weeks pa lang SkyBroadband ko..
  • @proto, I just had my line installed earlier today. One month advance raw and installation fee pag may kasamang cable. If internet alone lang, one month advance lang problem pero sayang naman yung dual def if cable is a must. Pro-rated yata yung amount if after billing cycle ka nagpakabit. Same tayoo ng pagkakaintindi, meaning hindi full babayaran natin next month maliban na lang sa pro-rated amount after cut-off. Please correct us if i'm wrong.
  • crossfire di malka log in puro conecting sa sky
  • Hi Guys,
    Need your opinion please.

    May existing Skycable plan ako with an additional box. Installation ng Skybroadband 16Mbps namin this weekend. Kailangan ba ipa hiwalay ko sa magkakabit yung cable wire na kakabitan ng modem para may cable wire na dedicated sa broadband at isang cable wire na dedicated sa TV?

    Salamat . :-)

    Guys, I just had my Skybroadband 16Mbps installed today. Naglagay ang installer ng splitter dun sa existing cable ng second box ko. Ang problema umalis agad yung installer na hindi pa activated kasi may pupuntahan pa daw siya. Sabi niya kailangan pa daw i monitor ang connection kasi nagkaka problema sila sa activation ngayon. Sabi ko hindi ko babayaran hanggang hindi ko na te test na may internet connection at nakita ko ang actual speed at stable ang connection. Iniwan nya yung cable modem, job order at application form. Babalikan daw bukas ng field agent kasi walang pasok si installer bukas. Kanina ko pa napapansin na blinking lang parati ang ilaw ng online.
    Kapag wala pa rin internet connection bukas ay i ca cancel ko na ang application ko.
  • Sir tanong ko lang po kung sino taga Brgy. Addition Hills Mandaluyong dito tanong ko lang po kung sino naka sky broadband TY
  • @off topic

    ano po ba yung bridge mode, pwede na yung png long distance? like bahay to shop? mga 500 meter?
  • Ano ulit lock in period ng Sky Broadband? Plan ko na ipaputol itong 50mbps, lipat ako sa iba.
  • prototypeone on 24 Sep 16 @ 04:06 PM
    Mga paps yung payment na binibigay sa tech, advance payment ba yun para di na ako magbabayad next month? For example nagpakabit kami august, then di na kami magbayad ng sept? Tama ba? Hehehe

    Odellot on 24 Sep 16 @ 04:15 PM
    @proto

    Nung ako nagpakabit wala naman akong binigay sa Tech...Sa billing na daw lalabas yung installation fee..

    prototypeone on 24 Sep 16 @ 04:22 PM
    Bale pano yun sir? Billing for the first month plus install fee?

    Pao88GTSLi on 24 Sep 16 @ 08:26 PM
    @proto, I just had my line installed earlier today. One month advance raw and installation fee pag may kasamang cable. If internet alone lang, one month advance lang problem pero sayang naman yung dual def if cable is a must. Pro-rated yata yung amount if after billing cycle ka nagpakabit. Same tayoo ng pagkakaintindi, meaning hindi full babayaran natin next month maliban na lang sa pro-rated amount after cut-off. Please correct us if i'm wrong.

    Based sa binasa kong online statement ko, ang "Day 1" ng billing cycle ko is September 10 (yung date ng pagkakabit ako ng service). So ang billing cycle ko is 10th of the month to 9th of the following month (yun ang nakasulat sa resibo/bill). At dahil ang "Day 1" ng billing cycle ko is yung mismong petsa ng pagkaka-install ng service, ang sinisingil is first month of service, plus installation fee (where applicable).

    Puwede po kayong gumawa ng account sa official website ng SKY. Tapos kung okay sa inyo, mag opt-in kayo sa "paperless billing". Ayoko na po kasi ng pinapadalhan ako ng papel, sayang eh. Achaka nababasa sa ulan. So kahit hindi pa October 9th, nakikita ko na yung bill ko for September 10 to October 9 ko dun sa online account ko. :)

    Sa mismong installer ko binigay ang bayad ko. May resibo naman eh, so kung sakaling binulsa ng installer ang pera may pinanghahawakan ako. Make sure lang po na i-check ninyo ang mismong resibo bago paalisin ang installer. At nakita ko naman pagka-login ko sa online account ko nag-reflect na ang binayad ko sa installer, so no issues. :)

    I don't think kailangang ipro-rate ang installation fee, since hindi naman recurring service ang installation fee (one-time fee lang kasi yan). Pero tama po, mas maganda siguro ipa-install na rin para isang trabaho lang ng installer. At para hindi na rin kayo ma-hassle.

    Kung ang tinutukoy naman po ay mga "extras" or "add-on" services sa usapin ng pag pro-rate: mukhang posible naman ang pro-rating. Nakita ko nakasulat sa Page 2 ng online statement ko meron silang parang "Definition of Terms" ("Statement of Account Information" yung section dun sa Page 2 ng resibo/bill).

    STATEMENT OF ACCOUNT INFORMATION

    ACCOUNT NUMBER
    This is the fixed number assigned to the subscriber. This number should always be used when inquiring about your account and as reference when paying.

    AMOUNT DUE
    The total amount due which must be paid on or before the specified due date.

    BALANCE FROM LAST BILL
    The total amount left unpaid or credit balance from your last bill.

    CURRENT CHARGES
    The sum of all charges due for this statement of account.

    DISCONNECTION POLICY/LATE FEES
    Accounts that are 2 months overdue are subject for disconnection. Late fee of Php50.00 will be charged on accounts 30 days past due from payment due date.

    PAYMENT DUE DATE
    The subscriber should pay the bill on or before this date. Any outstanding previous balance must be paid Immediately.

    POSTING OF PAYMENT
    Please allow 3 working days from payment date for payments to be posted to the account.

    PRO RATA
    Proportional amount from installation date to cut-off date.


    STATEMENT DATE
    This refers to the date the Statement of Account was processed.


    ADDITIONAL INFORMATION: yung "Statement Date" ng mga resibo/bill ko, September 15, 2016. So baka yun ang cut-off date (tuwing a-kinse).

    -- edited by topet2k12001 on Sep 24 2016, 11:38 PM
  • hi guys patulong naman. Dito ko ata nabasa before sa forum na to regarding sa pag troubleshoot sa skycable pag hindi maka access sa PSN/Playstation store? kasi mukhang sa Skycable ang problem kasi nakakapasok naman ako pag gamit ko mobile data ko. Right now di ako makapasok sa PSN account ko.

    Thanks a lot.