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wallcolm_x
on
12 Mar 22 @ 03:08 AM #
buhay pa ba to?
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rayback
on
15 Mar 22 @ 09:09 AM #
pioneer here,
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wallcolm_x
on
19 Mar 22 @ 07:32 AM #
pde ba magtanong mga boss? medyo naguguluhan kasi ako sa current job na naapplayan ko parang ang tindi ng pressure eh at stress kahit ba nesting pa lang kmi
medyo hindi rin ako makasunod and i feel tooooo old for this shit kumbaga ako pinaka matanda sa kabatch ko at yung anture ng work is more on knowledge based process
sanay kasi ako sa hands as most of my career was based on hands on support/troubleshooting actual mismo eto kasi is more on service desk kaya hirap ako
any advise?
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ryanrudolf
on
19 Mar 22 @ 11:12 AM #
^ read knowledge base articles and old tickets especially kung pano na-solve yung issue
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wallcolm_x
on
19 Mar 22 @ 11:07 PM #
^ ganun n nga ginagawa ko ipon similar ticket based on those knowledge based article but im kinda overwhelmed not sure why
its like 2nd week ng nesting training pero live ticket na tinitira namin
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ryanrudolf
on
20 Mar 22 @ 12:39 AM #
^ OK lang yan baptism by fire. after nyan kabisado mo na. ang ayaw ko lang sa knowledge base article you have to do it step by step bawal mag shortcut kahit alam mo na redundant / unneccesary ung ibang steps.
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wallcolm_x
on
21 Mar 22 @ 12:09 AM #
^ tumpak natumbok mo eh in the end titirahin mo din naman wait lang nang certain approvals......actually prang out of my comfort zone ito kaya tinanggap ko na din pansin ko kasi parang bpo din ang service desk alot of companies have a service desk ... pero i don't know why im kind of hesitant kasi ...
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roseneil
on
17 Apr 22 @ 12:34 AM #
Hi guys question lang.
TSR ako for 5 years (VA on the side) and planning to be a web dev (hopefully full stack). College grad ako (BSCS) and marunong ng html, css, js and kaya gumawa ng website for Portfolio. As a newbie san po maganda mag apply? I tried applying before kaso hirap talaga ako sa exam lalo na pag may math involved na hehe. What to expect? (salary, workload, etc)
Salamat and more power TPC!
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arkyn
on
29 Apr 22 @ 09:13 AM #
Hindi ko alam kung ito tamang thread pero itatanong ko parin.
Meron ba ditong may alam or gumagamit ng Philippine Payroll Pro Version 8.0? Hindi kasi namin alam pano or saan ilalagay yung special holiday pay para magkaroon ng additional 30%.
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vane2013
on
28 Jun 22 @ 07:10 PM #
Hi po,buhay pa pala to,long time no post hehe
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jeff_3429
on
30 Jun 22 @ 10:29 PM #
Need recommendations pang extend ng 5ghz wifi signal. Anong gadget ang ma-recommend nyo?
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alpharomeo33
on
10 Aug 22 @ 04:31 PM #
Mga boss question lang
Magkano charge ngayon magpa reformat ng pc/laptop tapos install windows and office?
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clay005
on
11 Aug 22 @ 07:21 AM #
Mga sirs,
Sino may alam sa Amazon Web Services? tanong ko lang sana ung IP whitelisting sa RDP.
