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lucas03
on
08 Mar 23 @ 11:42 AM #
@statis, hindi sir eh, phanteks lang natry ko. sa susunod na build eh try ko nga. okay kaya yung strimer ng lian li?
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lucas03
on
08 Mar 23 @ 11:43 AM #
Tumawag ako sa helix hindi daw sila and distro ng Seasonic ko.
May binigay sila sakin isa pang distro pero PC parts shops lang daw ang kinakausap nila sa bwisit ko nakalimutan ko J something.
mabait sa JTphotoworld. pinalitan psu ko na almost 3 years old, from 1,200 platinum to 1,300 watts na prime pa dahil wala na daw ang 1,200 watts. walang charge. hindi hinanap ang box at resibo at accessories. bare unit lang.
-- edited by lucas03 on Mar 07 2023, 07:43 PM
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STASIS
on
08 Mar 23 @ 11:53 AM #
@lucas03: kung sa extension cable ka nagkakaproblema... try mo muna sa shakee... brands like asiahorse... specific cable muna lang ang acquire mo... gpu extension cable lang siguro to check it out kung magkaka problema pa...
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Blu3martini
on
08 Mar 23 @ 01:53 PM #
@lucas
Sana nga mabait din sakin
Tinawagan ko sila ayaw ako kausapin kasi hindi daw ako pc parts shop hindi pede sa end user.
Since dalawa lang naman silang distro most likely sila distro ko unless grey unit ang dala ng cybertech wag naman sana.
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Blu3martini
on
13 Mar 23 @ 06:19 PM #
Ayaw palitan ng JT Photoworld good daw yung item.
Pagbalik sakin hindi ko rin magagamit random paginabot ng ayaw boot ilang araw ulit affected work.
Nakaka danlaw first seasonic ko 3.5k
2k na lang sale sa lazada yung PSU nung campaign tapos ngayon ticking brick na lang.
Sana nag total power out na lang.
mali nilagay ng shop sa report at mali din diagnostics sa JT Photoworld.
-- edited by Blu3martini on Mar 13 2023, 03:38 AM
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Blu3martini
on
14 Mar 23 @ 09:09 AM #
Can anyone help me sa RMA procedure directly sa seasonic wala PH sa list of Countries.
Kahit lower model or what basta marepair or replace lang yung unit disappointed ako sobra sa local distro.
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lucas03
on
19 Mar 23 @ 09:00 AM #
@blu3martini: too bad at iba ang naging experience mo. sa case ko eh ang bait nila at walang hiningi na resibo. one to two weeks lang ang turnaround time in terms of palitan. ang weird ni jtphotoworld kasi 2x pinalitan ang unit ko tapos nung nasa 2nd replacement na eh nagrerestart pa din eh nagpalit ako ng ibang cable extension (same na phanteks na gamit ko pero ibang/excess cables ko) eh gumana na at hindi na nagloko.
nagloko ulit si phanteks cable nung nag 3080 na ako kaya tinanggal ko na lahat ng cable extensions ko at ginamit ko na yung stock ni seasonic. okay na after.
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Blu3martini
on
22 Mar 23 @ 03:18 AM #
@lucas
I talked with HWS being at wits end and asked for advice.
JTPhotoworld does not handle user RMA so I think exception ang case mo.
They will only entertain RMA of the item from shop where I bought it and my experience palpak sila parehas magtest since according sa shop JT burn tested for a day and oh nagboot naman and tama yung voltages sa bios so PSU is in good condition and refuse to fix it.
I tried calling them several times and dismissed me as hindi ako PC shop this is confirmed by HWS and cybertech as their policy.
They refuse to be outed as "supplier" like why para ba hindi maghabol end user.
sabi ko na lang sa seller malalaman ko pa rin naman one way or another supplier niyo unless grey market yan.
I've settled with the seller and will be sent a corsair equivalent and fingers crossed hindi ko alam if JTPhotoworld ulit distributor noon but better than getting nothing.
I'll only get seasonic again if the seller will not hide the distro and helix.
Update 03:22:2023
I got the corsair unit after an overnight testing at cybertech gilmore.
While it took almost 2 months since I first reported the issue and was at a loss for having a 3500php brick, I'm glad we managed to settle this between me and the seller.
-- edited by Blu3martini on Mar 21 2023, 10:15 PM
