Forum Topic

Official PLDT Fibr thread (No piracy topics or hints)

  • Facebook loading even more slow now pero online games and other websites ok na ok naman. Kapag gabi, pa putol-putol na ang connection even though the ONU state is stable.

    Dasma, Cavite Area
  • Overnight naging RP2631 modem ko despite mga "protections." Nawala na mga super admin functions.

    Sinusubukan ko itong https://www.phcorner.net/threads/727485/. So far, pagka-enter ko ng curUserType = 2 sa console, nagiging blank yung PLDT page. Di ko alam kung mali ang ginawa ko o di na talaga pwede. Baka may makalusot sa inyo.

    May nagawa ako dati ganyan din nung tinanggal ko ang PLDT sa dsl SSID noon.
  • may problema pa rin ba PLDT sa FB.com? minsan mabagal mag load, pero sa converge smooth lang.
  • akala ko ako lang may problema sa fb. DSL parin ako, pati pala Fiber apektado. QC area ako. kayo?
  • I think nagsimula yung connectivity issues 6pm kahapon.




    Then it looks like ngayon lang hapon na-resolve.
  • after more than 2 weeks, balik na connection, now pano ba kulitin mga pldc for bill adjustment?
  • ^

    ung ginawa ko, sugod direcho sa business office (anyway on record naman from day 1 ng issue since natawagan ko naman 171). after 2 billing cycles pa ung adjustment
  • Hello guys. few question

    naka 1899 plan kami which is 25mbps. Lately may problema sa internet namin. pag nag sspeed test ako ok naman ping and yung download speed kaso yung upload speed is less than 1mbps. Tapos minsan nawawala wala net namin

    1) Pwede bang dahilan ng lag ko sa games ay yung pag nenetflix nila minsan? kahit naka fibr na?
    2) Minsan kahit ako lang mag isa gumagamit ng internet (around madaling araw) nag lalag pa rin yung overwatch or csgo. ano kayang reason?
    3) ano kwenta ng pag papalit ng DNS?
  • @adiigo

    Hello guys. few question

    naka 1899 plan kami which is 25mbps. Lately may problema sa internet namin. pag nag sspeed test ako ok naman ping and yung download speed kaso yung upload speed is less than 1mbps. Tapos minsan nawawala wala net namin


    are you on pure fiber or vdsl?

    1) Pwede bang dahilan ng lag ko sa games ay yung pag nenetflix nila minsan? kahit naka fibr na?


    yes, netflix can still hog your available bandwidth which causes you to lag on games.

    2) Minsan kahit ako lang mag isa gumagamit ng internet (around madaling araw) nag lalag pa rin yung overwatch or csgo. ano kayang reason?


    background downloads = windows update etc...

    if you play via wireless make sure 5GHZ gamit mo.

    test mo na din kung may packet loss ka sa router.
    cmd ping 192.168.1.1 -t

    3) ano kwenta ng pag papalit ng DNS?


    mas mabilis lang magreresolve yung website na pinupuntahan mo and added security na din while browsing.

    for example:
    ISP DNS yung gamit mo may mga website na hindi nagreresolve or naaccess pero pag gumamit ka ng 3rd party DNS nakakaaccess ka.
  • @bill adjustment

    Make sure you report an issue, like loss of service, as soon as it occurs. Your service request or fault ticket number will be the basis of the CSR/billing department in granting you a rebate once your service has returned to normal. Sometimes you will need to wait for two billing cycles, but if you request for rebate soon enough, depending on your billing cut-off, you might be able to see the rebate reflected in your next bill.

    @speed boost

    Perhaps we will see it happen the closer the 3rd telco poses serious competition.
  • @whysooawesome

    pano malaman kung pure fibr or vdsl? may telephone kami na kasama dun sa plan.

    1) so mas mainam na ilimit nalang ba yung nag nenetflix?

    2) nag ping 192.168.1.1 ako. wala naman problem dun. pero at the same time sobra lag
  • ^

    anu nkakabit sa modem mo? telephone wire (and lan cable)? or may isa pang parang manipis?

    if telephonewire and lancable lang, VDSL. if may isa pang parang manipis na ewan (na nkakabit pa sa isang maliit na box na may black na cable na palabas), fiber
  • @GENTLEMEN

    VDSL lang sir. Hindi ba pag mataas na ang download speed dapat hindi na nag lalag sa games kahit may nag yoyoutube or netflix?
  • ^

    mangyayari ganito. if sinagad mo ng todo ung linya (download/stream sabay laro) pde mag lag ung laro.
  • @adiigo

    VDSL lang sir. Hindi ba pag mataas na ang download speed dapat hindi na nag lalag sa games kahit may nag yoyoutube or netflix?


    can you post here your DSL stats?
    let's see kung bakit mababa upload speed mo and kung bakit ka la-lag sa games.

    kahit naka plan 1899 ako, i'm still using bandwidth limiter / QoS to my clients. para smooth pa rin sa gaming kahit may nagyouyoutube.
  • eto yung stats


    <click here for link>
  • and speedtest <click here for link>
  • ^

    as per screenshot mo, nkaADSL ka papi
  • @GENTLEMEN

    Ohh. sorry. San nakita? Hindi ba "Operational Status VDSL2-17A Annex B,SHOWTIME."

    ireklamo ko ba to sa pldt?
  • ^

    sa PLDTHOME online account / ung billing statement mo, anu nkasulat? PLDTFIBR or DSL?
  • @GENTLEMEN

    Fibr Unli Plan 1899 (Lock-up) - Data
    Fibr Unli Plan 1899 (Lock-up) - Voice

    eto sir.

    bago palang kaya wala pa billing statement
  • ^

    itawag mo bukas. parefresh mo ung profile mo (sabihin mo bagsak ung uploadspeeds mo)
  • @GENTLEMEN

    may kinalaman kaya dito sa upload speed yung pawala wala ng internet minsan pag gabi?
  • ^

    yan ung d ko masasagot, pero as per your DSL stats, 500kbps ung upload mo (dapat pantay yan sa download). also patingin ung isa pang DSL stats page (ung may SNR , error , etc bsta ung maraming stats)
  • <click here for link> eto sir.
  • @adiigo

    pang ADS2+ yung profile mo, tawag ka sa 171 sabihin mo na irefresh nila profile mo.
  • ^

    tingin ko nagkamali ung nagset ng profile. bukas na bukas 171 tawag na yan
  • @whysooawesome
    @GENTLEMEN

    So tawag / punta lang ako sa main office and sabihin ko na mali yung profile na naibigay sakin? Hindi pang fiber nakuha ko kundi pang ADSL lang. Tama ba? sorry di maalam sa ganito
  • @GENTLEMEN

    tingin ko nagkamali ung nagset ng profile. bukas na bukas 171 tawag na yan


    sana maayos profile niya hehe.

    @-adiigo

    may kinalaman kaya dito sa upload speed yung pawala wala ng internet minsan pag gabi?


    sa 500kbps na available upload speed maglalag ka talaga sa online games
    looking at your upstream FEC Errors sobrang taas kaya pawala wala net mo.

    So tawag / punta lang ako sa main office and sabihin ko na mali yung profile na naibigay sakin? Hindi pang fiber nakuha ko kundi pang ADSL lang. Tama ba? sorry di maalam sa ganito


    yup, sabihin mo pang ADSL2+ yung profile na nakaset sayo.
    usually pag vdsl2 dapat 25/25 ka.
    pero check ulit natin pag narefresh na profile mo kasi medyo malayo ka na din sa DSLAM. 800 meters na.

    -------------------------------------------------------------------------------------

    sharing my stats.










    Plan 1899 - VDSL2

    -- edited by whysooawesome on Jun 19 2019, 12:22 AM
  • @whysooawesome thank you! Laking tulong neto.

    Daanan ko bukas yung office. Tinry ko din sa tabi ng wifi mag speedtest. talagang di umaabot 1mbps ang upload speed. Currently ginagamit ko din CAT6 cable