Forum Topic

Official PLDT Fibr thread (No piracy topics or hints)


  • Anyway, did anyone else have any issues with billing on the 2099 upgrade?


    I did po, had to call them for adjustment kasi binill nila ng di included yung discounted price na 300 php.
  • Called PLDT for the Super Saver Booster permanent discount pero hindi daw applicable sa account/landline number ko. Plan ko is Unlimited Fibr 2399 with mesh. Bakit kaya?


    sa 170 ka ba tumawag tapos regarding privacy settings yung reason kung bakit hindi applicable?


    what's the exact words they told about the rejection?


    Automated answer lang: Similar to "Your number is not eligible for the Super Saver Booster promo. Please update your data privacy settings...." Tapos madrop na yung call.

    -- edited by eminem6480 on Apr 07 2021, 02:32 AM
  • if you have avail the promo plan with free mesh, no more speed boost promo na, same if you avail the speedboost promo, you will not able to avail new promo, afaik
  • Automated answer lang: Similar to "Your number is not eligible for the Super Saver Booster promo. Please update your data privacy settings...." Tapos madrop na yung call.


    Tumawag din ako sa 170 and got the same automated response. BUT, just for the heck, nag fill out ako ng form to avail the 2699 exclusive plan. Currently on plan 2099 Whole Home Wifi ako -- tumawag PLDT sakin about 30 minutes ago to confirm my application, and approved! Within 24 hours daw activation ng new plan. Plus extended daw yung free speedboost until May 31, 2021.
  • Plus extended daw yung free speedboost until May 31, 2021

    Forever na yata to ah. Sana ayusin nila ung ping/latency. Taas ping ko kapag 8pm to 10 pm everyday. 7 days straight na. Tinatawag tuloy ako cancer sa ML.
  • Sino po nakareceive na magkakaron down daw ng downtime mamayang 10pm to 6am? Not sure kasi if bulacan or manila area lang sakop
  • Plus extended daw yung free speedboost until May 31, 2021


    May source po ba kayo ? pa send nmn po link if meron thx!
  • ^source was directly from the CSR who called to confirm my upgrade. Sa call sinabi.
  • Plus extended daw yung free speedboost until May 31, 2021


    di na muna aasa baka sa kanya lang yan inapply kasi higher plan kinuha ni sir.

    -- edited by i55man on Apr 07 2021, 03:20 PM
  • Post deleted #12370000
  • Na ask ko na po sa csr na available pa daw yung 1299. Pang babackup lang po sana namin. Sana sulit parin
  • Pag CSR lang ang source it means 50-50 chance lang yan.
    Mas magandang maghintay na lang ng announcement kung meron talagang extension yung speed boost.
  • Tempting kumuha nung 2099 ni PLDT kaso temporary lang yung 150Mbps

    Kaso parang hindi ko naman na kelangan ng ganun kabilis na speed since3 lang kami sa bahay and basic browsing lang ginagawa parents ko and 100Mbps speed ko sa 1899 for the longest time
  • Tempting kumuha nung 2099 ni PLDT kaso temporary lang yung 150Mbps

    Kaso parang hindi ko naman na kelangan ng ganun kabilis na speed since3 lang kami sa bahay and basic browsing lang ginagawa parents ko and 100Mbps speed ko sa 1899 for the longest time


    100mbps nakukuha nyo ksi may free speedbost nag start last february pa once natapos na un ng april 30, 2021 blik na ulit yan 30mbps
  • Yun, just got an email completed na upgrade ko, so confirmed you can avail plan 2699 from 2099 Mesh/Whole Home Wifi.

    New speed:



    -- edited by thedude on Apr 08 2021, 09:43 AM
  • @theDude


    Tumawag din ako sa 170 and got the same automated response. BUT, just for the heck, nag fill out ako ng form to avail the 2699 exclusive plan. Currently on plan 2099 Whole Home Wifi ako -- tumawag PLDT sakin about 30 minutes ago to confirm my application, and approved! Within 24 hours daw activation ng new plan. Plus extended daw yung free speedboost until May 31, 2021.


    • Your contract refreshed?
    • How long did you wait and receive the call from PLDT after you filled in the form?

    -- edited by Iggby on Apr 08 2021, 09:51 AM
  • @Iggby

    No contract refresh, had to ask this several times yesterday just to be sure. Took about a week for them to call, filled out the form Saturday before the holy week, tapos received a call from them yesterday. New speed took effect 9:30am today.
  • @theDude

    Thanks! I'm a bit reluctant regarding the contract re-lock-in since the subscriber certificate says there's a new lock-in. If the cx indeed says there's no lock-in then that's good. I may have to upgrade.
  • sino magaling dito sa router? may xbox kasi ako, bale nung una STRICT ang NAT Type, so basa basa at hanap solution na OPEN (not sure kung talagang open nga) ko ang TYPE so OK na, ang problema, kapag mag lalaro ako ng multiplayer game as in hindi ako makakuha ng match sa matchmaking, queueing/waiting lang as in for so long. :( pag pa cenciahan niyo na ako, isa akong noob..can someone advice or help me on this, TIA! :)

    -- edited by rolcanjr on Apr 08 2021, 10:41 AM
  • @rolcanjr
    check mo muna kung CGNAT ka, sa windows cmd type "tracert -d 1.1.1.1"

    kapag may lumabas na 100.x.x.x, then unfortunately hindi ka pwede mag portforward sa router to fix the NAT type issue
  • Sobrang bagal ngayon. Sa speed test 95 Kbps lang, anyone else experiencing this?
  • yeah, medyo mabagal nga ngayon. Kala ko kami lang.
  • Di pa umaabot ng 1Mbps yung speed nmain.

    Unstable yung speed, minsan tumataas.

    -- edited by Nads4 on Apr 08 2021, 12:40 PM
  • Akala ko yung channels ng CignalTV final na yung, 1 week lang pala after installation, nagulat ako ayaw na ng History channel, balik sa standard subscription
  • ang bagal ng net ngayun ahh fast.com wala pang 1mbps tas sa speedtest nagflaflactuate
    take note ako lang magisa gumagamit
  • Gud pm ma sir kaka kabit lang po ng fibr nmn gusto ko po sna ma access ung admin settings nung ginoggle ko po ung log in pag log in ko po ang option lang is RESTORE ALL or DEVICE SWITCH tpos malinis po ung page
  • fixed na ba yung fiber cable break sa singapore? thanks
  • how much ba per day if prorated and first bill?
  • Plan 1899


  • May nakakaalam ba ng super admin account sa HG6245D / RP2740?