Forum Topic

[email protected] Fiber Optic Broadband Thread

  • Curious lang po. Yesterday our internet connection (Fiber) went out around 6 pm and came back around 8-8:30 pm. Same thing happened today. It went out around 6 pm and then came again a few mins ago (currently 8:45 pm now). May issues ba si Globe ngayon? Paranaque area.
  • Dapat siguro yung modem may nakalagay na warning na huwag i-reset. Dame ko nababasa na nagreset without knowing the credentials kaya nawawala yung connection.
  • bwesit na internet ni globe almost 3 nights ko na nae experience putol putol ang connection pero yung icon sa taskbar naka access pa rin ako sa internet

    30mbps fiber plan sira ang online gaming with friends

    -- edited by BangBros on Jun 17 2021, 01:21 AM
  • @bangbros
    anong nkalagay na number sa Nap box mo kung san nkakabit fiber line mo?
    samin BCR_108 L914 N03, connected sa cabinet sa kanto... yung isa BCR_004 L083 N02, connected sa tower...
    gusto ko lang malaman kung san mas maganda connection ni globe, kung sa upgraded na cabinet ng vdsl to FTTH or yung fiber line na connected sa tower nila....
  • @BangBros
    Too many factors to consider since everything's good on my end
    1. Change your DNS
    2. Use LAN if applicable (laptop or desktop)
    3. Use 5GHz (for mobile phones) if available
  • anong nkalagay na number sa Nap box mo kung san nkakabit fiber line mo?

    hindi ko alam sir yung number ng nap box at hindi ko rin alam kung saan nakapwesto yung nap box

    Too many factors to consider since everything's good on my end
    1. Change your DNS
    2. Use LAN if applicable (laptop or desktop)
    3. Use 5GHz (for mobile phones) if available


    1.i never tried changing my DNS. if the problem still occur i will try this method
    2.i'm using LAN for my desktop
    3.i dont have 5ghz for my mobile phone

    -- edited by BangBros on Jun 17 2021, 06:10 PM
  • @BangBros

    yung napbox, makikita dun sa papel na binigay after installan ng fiber.

    nagka-issue rin these past months etong globe dyan sa DNS na yan. maraming di maaccess na site, or stuck lang sa loading. if paputol-putol pa rin internet mo, pagawan mo na lang ng job order para mainspect nila.
  • nkakabit ko sa Nap box na connected sa tower... sabi kasi sakin ng nag upgrade ng vdsl cabinet to FTTH na mas maganda connection sa cabinet kaysa fiber connected sa tower... balak ko magpalipat ng connection kaya lang magpalit din daw ng modem huawei e fiberhome modem ko...
    noon vdsl pa ko 10Mbps maganda connection kaya lang ng nag upgrade ko ng 20Mbps nagka problema na kya nagp migrate ko sa fiber...

    -- edited by rudy on Jun 17 2021, 09:16 PM
  • Mga sir, question lang. Migrated na kasi kami from vdsl to fiber last month, May 11. Bale yung last billing ng vdsl nasabay dun sa first billing nung fiber connection. Upon checking ngayong gabi nung vdsl account namin sa globe at home app, May billing pa din na pumasok at nakalagay na due date is July 06.

    Di po ba dapat automatic na terminated yun? Pinalitan lang account number namin pero parehas pa din telephone number. Thanks in advance.
  • @alscx0109

    nag-upgrade rin kami to fiber coming from adsl, pero pumunta na rin kaming globe store para irequest yung termination ng old account para di madouble-bill. pinaterminate na namin yung old acc number
  • @rogerbrian05

    ah ganun ba sir, wala kasi sinabi yung ahente samin. Kala namin matic na terminated yun. May pumasok pa naman na billing tsk. Salamat.
  • Does anyone know how long it would take to reactivate Globe Fiber at an address that already has an existing (but inactive) Globe fiber installation? We are moving houses this August and the house we are moving to already has Globe Fiber installed from the previous occupants but is currently inactive.
  • @crusher25 Paranaque area din. Paputol putol. Parang may oras. I've been contacting Globe for a month now pero wala namang tech na dumadating. Hindi LOS to. PON ang nawawala. Inaantay ko nalang ang Converge at PLDT para mapalitan ko na to.
  • mag switch ako ng pldt to globe fiber. Ask lang kung may lock-up period ba ang globe? Ilan months if meron. Salamat sa sasagot
  • mag switch ako ng pldt to globe fiber. Ask lang kung may lock-up period ba ang globe? Ilan months if meron. Salamat sa sasagot


    24 months which is standard naman for all ISPs.
  • @unregistered0000
    Nung naencounter ko yan ang tiningnan ko sa modem dashboard yung sa dialup. Madalas yan dialup failed e, ok LOS pero blinking PON