Globe@Home GFiber Broadband Thread

• unimodem on 08 Feb 23 @ 09:59 PM #

  @excelia
  If naka platinum/VIP plan ka you can call 7-730-1888 directly from your landline and may makaka usap ka na rep to assist you. Kahit regular 7-730-1000 hotline ka tumawag. after entering your account # you'll be routed directly sa VIP hotline. Yung perks mas faster yung dispatch nila. from my experience if I call for service may dadating agad kinabukasan na tech.

• Hamz on 09 Feb 23 @ 01:31 AM #

  ok yan platinum plan na meron dedicated hotline para sa mga vip customer, no more waiting, mabilis kausap at mag process ng request mga agent nila, unlike sa regular hotline napaka tagal, experience ko na yan before sa platinum plan mobile

• excelia on 09 Feb 23 @ 05:41 AM #

  @unimodem @hamz
  
  This is great to hear. Hindi ko alam na may ganito pala sa 2499 and up, pero so far wala pa naman ako issues sa globe. I'll take a note of their number in case.

• ultracheat45 on 09 Feb 23 @ 12:44 PM #

  Hello po, kakapalit lang ni Globe ng aking ONT dahil i-naupgrade nila ako ng plan to a WiFi 6 capable router. Pero parang iba na ang full admin credentials... Meron po ba nakakaalam?
  
  Device Model
  HG6145F
  
  Software Version
  RP2806
  
  
  
  
  
  
  
  
  -- edited by ultracheat45 on Feb 08 2023, 09:00 PM

• rudy on 11 Feb 23 @ 08:52 PM #

  wow
  official na sa pldt plans nila...
  P1,699 @200Mbps
  P2,099 @400Mbps
  P2,699 @600Mbps
  
  Globe kaya kailan :)

• majorpayne on 11 Feb 23 @ 08:59 PM #

  Globe 2699 is @ 600mbps na ren.
  
  Ito ang current plan ko.

• ccl2003 on 11 Feb 23 @ 09:15 PM #

  P1,699 @200Mbps

  
  
  Mine is GFiber 1699 @200Mbps na din with actual 235 DL / 215 UL speed. Based on my experience with PLDT both for home and enterprise hindi talaga nakukuha yun advertised speed even sa 1Gbps plan so huwag magpapaloko sa advertised speed ni PLDT. Sa Globe very consistent both Home and Business subok ko na yan ng ilang years na din.

• vispomark on 12 Feb 23 @ 11:55 AM #

  anong other way malaman kung anong plan kana? wala ako makita sa GlobeOne app dati kasi sa Globe at Home meron eh. Wala narin manage account sa Globe website or di ko lang makita. Kasi nag padowngrade ako from 1899 to 1699 last week kasi same lang naman ng speed. Tapos kaninang umaga may tumawag na sales na nagooffer ng upgrade sa 1899 plan ko daw kaya nagtaka ako.

• bagi092 on 12 Feb 23 @ 10:20 PM #

  My plan is adjusted at 650Mbps for 2899/mo - simula nung nag-bump sila ng speeds.

• smuggy on 13 Feb 23 @ 09:18 AM #

  wow
  official na sa pldt plans nila...
  P1,699 @200Mbps
  P2,099 @400Mbps
  P2,699 @600Mbps
  
  Globe kaya kailan :)

  
  
  Matagal na! - Huli na sa byahe yang PLDC paps. hehehe
  
  -- edited by smuggy on Feb 12 2023, 05:18 PM

• aviatorjohn on 13 Feb 23 @ 02:56 PM #

  Hello, paano mag pa-upgrade ng GFiber from Plan 1299 to 1699? Pwede bang through call or other means?

• DeAntagonist on 13 Feb 23 @ 05:01 PM #

  @aviatorjohn
  
  Pwede po thru hotline or pumunta sa pinaka malapit na Globe Store.

• macgraydee on 13 Feb 23 @ 05:42 PM #

  kelan kaya magiging official yung 1,699 200 Mbps?
  150 Mbps pa din plan namin sa Globe one. 150 Mbps din dun sa broadband plans sa website.

• aviatorjohn on 13 Feb 23 @ 09:30 PM #

  @DeAntagonist
  
  Ayun sge po subukan ko, salamat!

• smuggy on 14 Feb 23 @ 02:22 AM #

  Hello, paano mag pa-upgrade ng GFiber from Plan 1299 to 1699? Pwede bang through call or other means?

  
  
  Pwede din sa Globe app.

• ccl2003 on 15 Feb 23 @ 10:31 AM #

  kelan kaya magiging official yung 1,699 200 Mbps?
  150 Mbps pa din plan namin sa Globe one. 150 Mbps din dun sa broadband plans sa website.

  
  
  Di na kelangan maging official pwede ka mag-request realignment via Globe's FB Messenger account. Mga 10 minutes lang yung verification process nila then nagawa naman agad yung request ko.

• heille1221 on 15 Feb 23 @ 07:20 PM #

  Ask ko lng if plan 2099 300mbps may kasama landline or plan 2499 and above lang talaga? Pwede ba pa add if lower plans?

• joseph0829 on 15 Feb 23 @ 09:25 PM #

  ^^ dati meron pero sa new plans wala na

• heille1221 on 16 Feb 23 @ 01:52 AM #

  ^tnx. Mukhang wala na nga. Mag switch kase parents ko from pldt to globe since every 2-3 weeks napuputol internet for 2-3 days. Yung sanang lower plans lang since 2-3 tao lang sila sa bahay pero gusto kase may landline so mukhang sa plan 2499 ang bagsak.

• smooth_76 on 16 Feb 23 @ 06:19 AM #

  Di na kelangan maging official pwede ka mag-request realignment via Globe's FB Messenger account. Mga 10 minutes lang yung verification process nila then nagawa naman agad yung request ko.

  
  
  I agree with this, kala ko aabutin ng ilang araw ang request. 10 minutes lang pala. Plan 1699, from 150MBPs to 200MBPs agad. Please try contacting them sa GlobeOne app, tap More then Help > make account changes. Then pupunta na sa messenger.

• dmist24 on 16 Feb 23 @ 06:48 AM #

  How about phased out plans? I am still at 1499, plan 75mbps, it is more than enough na nga para sa akin, and I've been getting up to 85-90mbps most of the time. but a speed bump would be better too. I wonder kelan nila i re-align yung mga plans na yun.
  
  -- edited by dmist24 on Feb 15 2023, 02:49 PM

• unimodem on 16 Feb 23 @ 11:43 AM #

  How about phased out plans? I am still at 1499, plan 75mbps

  
  Try to contact them via Globe's FB messenger account. Afaik, you should get a bump around 150Mbps pag na align account mo.

• polka on 16 Feb 23 @ 12:39 PM #

  @heille
  
  Afaik, you can avail a landline service sa mga plan na walang kasamang free landline for additional 99 pesos a month.

• DeAntagonist on 16 Feb 23 @ 04:54 PM #

  @polka
  
  I have tried that. They said kahit nadaw ma tapos contract mo pag DATA ONLY plan ka is yun padin ang magiging plan mo unless you opt. to terminate the plan after mo natapos ang contract and you decided to get a new one na may landline na. Weird nga eh. Naka 800Mbps na ako na plan pero di parin pwedeng mag add ng landline. Na retention narin tong account ko pero wala parin silang nagawa sa retentions dept.
  
  -- edited by DeAntagonist on Feb 16 2023, 12:55 AM

• reivah on 16 Feb 23 @ 09:18 PM #

  just downgraded 2199 to 1699 ... suppose to be mga sept pa end ng 2year lock in pero na approve agad ng walang additional fees... nagbago na ata kalakaran ng lock-in... heavy user ng torrrent pero sobra sobra na sa akin yung 450mbps

• heille1221 on 16 Feb 23 @ 09:25 PM #

  @polka @deantagonist
  Yun din nga sana plano ko na mag add na lang ng landline with a lower plan. Inquire ko na lang sa globe store pero I am not hoping na din as explained ni deantagonist. Cguro after contract ipadowngrade na lang. At least may 1 year na disney plus na kasama so ok na din kahit papano. No choice kase sakit sa ulo ng pldt sa area nila.
  Ty.

• rudy on 16 Feb 23 @ 10:12 PM #

  ^
  last year nag inquire ako for landline... hindi na pwede mag add lahat ng data plan...
  
  nag inquire ko kahapon for realignment ng speed (plan 50Mbps @P1,299) wala upgrade speed,
  same din kahit mag upgrade ko plan 75Mbps @P1,499... may realignment lang plan P1,699 @200Mbps and up...

• phyber on 17 Feb 23 @ 04:31 PM #

  ang GFiber VIP ba kasama sa Globe Priority Network o iba ung VIP hotline access nya? gusto ko kumuha ng Plan 2499 GFiber para madali tumawag incase my problema.

• Ms_Trishlee on 17 Feb 23 @ 04:39 PM #

  Not sure if Globe has any plan of upgrading the speed for existing customers under plan1899 since hindi naman ata pwede na forever sila parehas ng speed ng 1699 noh. ????Hirap magdecide if magpapa downgrade ng plan or wait a little bit more.

• unimodem on 17 Feb 23 @ 07:41 PM #

  ang GFiber VIP ba kasama sa Globe Priority Network o iba ung VIP hotline access nya? gusto ko kumuha ng Plan 2499 GFiber para madali tumawag incase my problema.
  

  
  (pasting my reply few days ago)
  If naka platinum/VIP plan ka you can call 7-730-1888 directly from your landline and may makaka usap ka na rep to assist you. Kahit regular 7-730-1000 hotline ka tumawag. after entering your account # you'll be routed directly sa VIP hotline. Yung perks mas faster yung dispatch nila. from my experience if I call for service may dadating agad kinabukasan na tech.