Forum Topic

Converge ICT Fiber ISP Thread (never ever hard reset your modem and refer to page 1 for FAQs)

  • Just talked to customer service, they said that subs that are 3 months or older will automatically get migrated to the 25mbps speed. So that should be awesome!
  • ^ great news!
  • @LordStark.

    Thanks! Ganun na nga tawagan nalang namin ang hotline ng makapagpakabit na kung available na dito sa area
  • @artsky

    totoo ba 'yang existing subs will get the upgrade automatically? i messaged the sales guy that facilitated my account asking him if i'll get the speed ugprade sabi niya only for new subs daw e :s


    ang info lang sa akin ay new subs. kung lahat ng 1500 may speed upgrade ok na ok yan sir hehe.
  • sino taga sampaloc dito na nakaa fiberx 1500 plan?
  • may nka fiberx plan ba dito around diliman qc area?
  • @waryor

    ako sa may Teacher's Village, QC. what's up?
  • Magpapakabit po kme FiberX 50mbps.

    Ano po ba mga possible issue na ma encounter ko?

    Ang haba na po kse ng thread hirap mag backread.

    Thank you po :)
  • @punk_yaj

    ygpm
  • artsky

    ang info lang sa akin ay new subs. kung lahat ng 1500 may speed upgrade ok na ok yan sir hehe.


    may free upgrades din yan sa mga old subscriber ng plan 1500, parang pldt lang din yan ung plan 999 3mbps na naging 5mbps na by batch area gnawang upgrade, kaya cgru ganun din matagal tagal nga lang.
  • ganda nung mga bagong plans ng converge ah plan 1500 ata 25mbps na. sulit!
  • meron ba dito naka FiberX na sa Paranaque area? Di pa sila nagrerespond sa email eh.
  • Sana nman mag karon na dito nyan sa TAYTAY,RIZAL :(
  • mga sir may gumagamit ba nito sa bacoor area? and dun sa mga naka sub okay po ba service?
  • @jonathanbersola

    ako sir sa parañaque area.smooth namn fiberx connection ko.
  • Sirs, any advice on what my modem's settings should be? It's a Fiberhome. I tried the suggested fixes in page 91 (i.e. VLAN), it didn't work. 2 days na ako naghihintay ng technician to come over to reconfigure/replace my modem.
  • @okiks

    sir saan banda sa paranaque? okay naman ba speeds sa pque? taga pque din kasi ako napapaisip ako mag fiberx...
  • @okiks
    sir saan kayo banda sa paranaque?
  • @Overwatch players
    Pwede ko ba makita mga tracert nyo? high ping talaga saken mag one month na. Dating 60ms lang ngayon 180-200ms.
    Eto yung tracert ko thru blizzard looking glass

    PING:
    PING 120.29.113.26 (120.29.113.26) 56(84) bytes of data.

    --- 120.29.113.26 ping statistics ---
    4 packets transmitted, 0 received, 100% packet loss, time 2998ms



    06/05/2017 09:01:42 UTC
    --------------------

    PING:
    PING 120.29.113.26 (120.29.113.26) 56(84) bytes of data.

    --- 120.29.113.26 ping statistics ---
    4 packets transmitted, 0 received, 100% packet loss, time 2999ms



    06/05/2017 09:01:42 UTC
    --------------------

    TRACEROUTE:
    traceroute to 120.29.113.26 (120.29.113.26), 15 hops max, 60 byte packets
    1 24.105.8.6 (24.105.8.6) 0.837 ms 0.884 ms 1.055 ms
    2 24.105.30.148 (24.105.30.148) 0.973 ms 1.040 ms 1.097 ms
    3 37.244.0.100 (37.244.0.100) 1.488 ms 1.499 ms 1.500 ms
    4 37.244.0.32 (37.244.0.32) 1.487 ms 1.491 ms 1.492 ms
    5 xe-9-3-0.edge2.LosAngeles9.Level3.net (4.53.230.237) 0.895 ms 0.916 ms 0.918 ms
    6 * * *
    7 CONVERGED-N.ear3.LosAngeles1.Level3.net (4.79.136.158) 148.258 ms 148.331 ms 148.450 ms
    8 202.69.189.217 (202.69.189.217) 148.035 ms 148.150 ms 148.007 ms
    9 202.69.178.141 (202.69.178.141) 149.782 ms 149.770 ms 149.840 ms
    10 202.69.174.34 (202.69.174.34) 150.301 ms 150.588 ms 150.281 ms
    11 * * *
    12 * * *
    13 * * *
    14 * * *
    15 * * *


    06/05/2017 09:01:42 UTC
    --------------------

    TRACEROUTE:
    traceroute to 120.29.113.26 (120.29.113.26), 15 hops max, 60 byte packets
    1 24.105.44.6 (24.105.44.6) 7.071 ms 7.050 ms 7.059 ms
    2 24.105.62.152 (24.105.62.152) 7.041 ms 7.043 ms 7.043 ms
    3 37.244.1.102 (37.244.1.102) 7.072 ms 7.072 ms 7.076 ms
    4 37.244.1.34 (37.244.1.34) 7.049 ms 7.049 ms 7.061 ms
    5 xe-11-3-0.edge4.Chicago3.Level3.net (4.53.98.45) 7.024 ms 7.025 ms 7.026 ms
    6 * * *
    7 CONVERGED-N.ear3.LosAngeles1.Level3.net (4.79.136.158) 201.603 ms 201.927 ms 202.007 ms
    8 202.69.189.217 (202.69.189.217) 200.996 ms 201.079 ms 201.083 ms
    9 202.69.178.141 (202.69.178.141) 203.098 ms 203.112 ms 203.112 ms
    10 202.69.174.34 (202.69.174.34) 202.768 ms 203.300 ms 204.599 ms
    11 * * *
    12 * * *
    13 * * *
    14 * * *
    15 * * *


    06/05/2017 09:01:42 UTC
    --------------------

    MTR:
    Start: Sat May 6 09:01:42 2017
    HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
    1.|-- 24.105.8.6 0.0% 10 0.6 0.7 0.6 0.8 0.0
    2.|-- 24.105.30.148 0.0% 10 0.8 0.9 0.8 1.3 0.0
    3.|-- 37.244.0.100 0.0% 10 1.7 1.5 1.3 1.8 0.0
    4.|-- 37.244.0.32 0.0% 10 1.4 1.5 1.2 2.2 0.0
    5.|-- xe-9-3-0.edge2.LosAngeles9.Level3.net 0.0% 10 1.5 1.7 0.9 4.6 1.2
    6.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
    7.|-- CONVERGED-N.ear3.LosAngeles1.Level3.net 0.0% 10 148.3 148.5 148.3 149.0 0.0
    8.|-- 202.69.189.217 0.0% 10 148.3 148.4 148.2 148.8 0.0
    9.|-- 202.69.178.141 0.0% 10 150.0 150.0 149.8 150.1 0.0
    10.|-- 202.69.174.34 0.0% 10 150.4 150.3 150.2 150.7 0.0
    11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0


    06/05/2017 09:01:42 UTC
    --------------------

    MTR:
    Start: Sat May 6 09:01:42 2017
    HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
    1.|-- 24.105.44.6 0.0% 10 0.8 0.7 0.5 0.8 0.0
    2.|-- 24.105.62.152 0.0% 10 1.2 1.2 0.9 1.6 0.0
    3.|-- 37.244.1.102 0.0% 10 3.2 2.5 2.2 3.2 0.0
    4.|-- 37.244.1.34 0.0% 10 2.2 2.6 2.2 5.4 0.9
    5.|-- xe-11-3-0.edge4.Chicago3.Level3.net 0.0% 10 2.0 3.5 1.9 8.9 2.4
    6.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
    7.|-- CONVERGED-N.ear3.LosAngeles1.Level3.net 0.0% 10 201.2 201.2 201.0 202.0 0.0
    8.|-- 202.69.189.217 0.0% 10 200.9 201.1 200.9 201.4 0.0
    9.|-- 202.69.178.141 0.0% 10 202.7 202.9 202.6 203.6 0.0
    10.|-- 202.69.174.34 0.0% 10 202.5 202.6 202.5 202.8 0.0
    11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0


    06/05/2017 09:01:42 UTC
    --------------------
  • Tagal naman magkaroon sa J. Ruiz area..
  • @jonathanbersola

    sa san dionisio ako sir sa parañaque.consistent ung connection ni converge sa area namin.
  • sino po nakakaalam ng hotline for residential? 6670888 lang nakikita ko. magtatanong sana ako kung covered na project 4 area.
  • Helloooo.. Ask ko lng kung anong router maisusuggest niyo na maipapalit sa router na provided ni Converge.. Hina kac coverage :'c
  • @okiks

    Taga-san Dionisio ka? Tiningnan ko kasi ung coverage nila kaso di ko nakita Paranaque. Pano ka nakapag-apply?
  • jannsen
    @Overwatch players


    ano ung ita type sa cmd? try ko.

    -- edited by NayrTidus on May 18 2017, 08:07 PM
  • @Nayr

    Google mo lang sir yung Blizzard Looking glass, then select Overwatch game then Americas Region tapos check mo yung Ping, Traceroute saka yung isa pang checkbox, kusa na sya mag tetest
  • just checked, i'm still at 20mbps for FiberX 1500 plan.
  • iniintay ko na lang maging 3MB/s yung download speed ko :D


  • jannsen_tipidpc


    Google mo lang sir yung Blizzard Looking glass, then select Overwatch game then Americas Region tapos check mo yung Ping, Traceroute saka yung isa pang checkbox, kusa na sya mag tetest


    panget ng resulta sakin haha
  • @Overwatch players
    Pwede ko ba makita mga tracert nyo? high ping talaga saken mag one month na. Dating 60ms lang ngayon 180-200ms.
    Eto yung tracert ko thru blizzard looking glass


    Di mo pwede pag basehan yung looking glass ni blizzard kasi yung "Americas" server nila is US-West. Americas region includes SEA and may server sila sa Singapore that's why you were enjoying 60-80ms in Americas region(they also have AUS/NZ server located in Australia). Those server locations are not public due to reasons that we don't know.

    If you want to do trace route on Overwatch's Singapore server try running a trace route through this IP: 52.221.225.144

    Source: in-game network analyze tool (ctrl+shift+n)