Forum Topic

Converge ICT Fiber ISP Thread (never ever hard reset your modem and refer to page 1 for FAQs)

  • may nakapag set up na ng dynamic dns? thanks!


    anybody?
  • Hello po, may nakapag try na dito mag file ng temporary disconnection for X amount of months? My incoming travel ako abroad for 3 months. Wala din kasi gagamit ng internet kaya sayang un binabayaran na monthly dues. Anyone na may experience din sa ibang telcos?

  • Hello po, may nakapag try na dito mag file ng temporary disconnection for X amount of months? My incoming travel ako abroad for 3 months. Wala din kasi gagamit ng internet kaya sayang un binabayaran na monthly dues. Anyone na may experience din sa ibang telcos?.


    Ipafreeze mo account mo
  • A suggestion is to install cctv cams and use the internet for that purpose para ma-monitor mo remotely yung bahay mo then hindi sayang yung monthly dues.
  • may nakakatawag ba sa converge ngayon? Parang laging busy

    Eto ba customer care number nila? Customer Care: (02) 8667 0850
  • @all especially mga taga las pinas area

    Naka tanggap ako ng bagong modem zte brand kulay white at 2x antenna. Tas may letter na sa 31-Jan-2020 may migration na gagawin sa area namin. Sa inyo ba meron bang ganun?
  • @st_anger_711

    Sa kaso ko, waley. Pero meron po talagang ganyan since last year pa. May mga units na pinapalitan since pa-obsolete na yata yung mga devices na pinapalitan.

    So may instruction diyan kalakip ng dumating sayong unit. Sundin mo lang yun.
  • @st_anger_711

    Good day...ako today lang din dumating via JTExpress courier!...FYI

    https://easyupload.io/qsf92y

    -- edited by eckoviscon on Jan 24 2020, 05:47 PM

    -- edited by eckoviscon on Jan 24 2020, 05:48 PM
  • A suggestion is to install cctv cams and use the internet for that purpose para ma-monitor mo remotely yung bahay mo then hindi sayang yung monthly dues.


    @artsky, di sakin un bahay hahaha. sayang talaga un babayaran ko na 3 months. hopefully pwede sa kanina ganun.
  • Sana hindi mapalitan yung fiberhome ko ng zte. I heard na walang access sa admin option yang modem na yan so we cannot turn off WPS. This should be addressed by Converge.
  • ^Yun na yung binibigay nila sir, kaasar nga e, kahit anong safety option na gawin mo, basta mapindot yung wps makakaconnect na
  • tanong lang mga sir. kung plan 1500 (25Mbps) I aavail ko, ano po kaya speed nun sa wireless? ano po yung need ko expect na speed on a daily basis. bihira kasi gumamit ng LAN. tenk yu
  • ^Depende sa interference pero usually 23-24mbps sa speedtest dapat
  • salamat sa sagot sir, so pag nag speedtest ka pala gamit LAN or Wireless, di magkakalayo speed? depende din ba ito sa dami ng device na nakakonek. for example 4 devices? tenk yu

    -- edited by anhzel on Jan 25 2020, 03:14 PM
  • @anhzel

    Same speed lang sir for both wired and wireless, unless may interference in between the router and wireless, gaya ng sabi ni sir oweneighty.

    And yes, depende sa device. Hindi naman lahat ng devices will require the same bandwidth. So siyempre, kung sino yung nangangailangan ng higher bandwidth, yun ang ko-konsumo ng most speed.

    But unless you are using a router na may bandwidth limiter, then lahat ng devices niyo na connected sa internet will consume and use the same download and upload speed.
  • 1/26/20
    7:05 pm
    Sampaloc, Manila


    No problems with our 35 Mbps subscription :)

    -- edited by Mickot on Jan 26 2020, 07:09 PM
  • Hello again to those who helped and recommended with my network rewiring/rerouting plans (pati na rin to those who didn't, LOL), it's only 1 day but I successfully managed to replace my telephone wires with Ethernet cables, relocate my Converge modem and fiber (optic?) cables, and plug in my Asus to the Converge router. So far I have live connections from my Converge (2/F) and Asus (G/F).

    Now, tanong ko lang. Assuming I turn off Converge/Huawei ONU WiFi signal, do I have to manually modify Asus settings to maximize my bandwidth like I read some of the members here do? I read terms like DHCP, CGNAT, Port Forwarding, etc., which I am not that familiar with. I have basic networking knowledge but these are too technical for me. I used WiFi analyzer and also saw the (best) channels available.

    Like in my earlier plans, I plan to limit kids' access (preferably remotely), allocate bandwidth for my Netflix and other gadgets, and eliminate dead spots (done with this). Also, what do I use the 5GHz broadcast (tried accessing this through my IP camera but didn't show up) for?
  • help. normal lang ba talga na ang bagal pag mag bbrowse, pero pag nag dodownload naman ang bilis bilis. ano bang dapat gawin ko para maging ok naman itong connection namin, nakakainis na kasi talga eh. siguro 1 month pa pag di pa nag bago ito babalik na lang ako sa dial up haha
  • I forgot how to access my Huawei ONU admin page. I tried the default or any of my commonly used passwords to no avail. Is there a way to restore back the username/password?
  • ^

    Kung ung browsing mabagal pero ung download mabilis, palitan mo DNS either sa router (if may admin access ka madali lang, para ndi na kelangan mano-mano ung setting sa lahat ng device mo) or sa device mismo

    Either 1.1.1.1 or 8.8.8.8 ung pinakagamit.

    Also, kung gumagamit ka ng chrome, gumamit ka ng adblocker (ex. Ublock Origin google mo lang) makakatulong din yan.
  • Guys, down ba net? Since 12nn las pinas. Tom 30th pa sched ng migration ko
  • ^

    Kung ung browsing mabagal pero ung download mabilis, palitan mo DNS either sa router (if may admin access ka madali lang, para ndi na kelangan mano-mano ung setting sa lahat ng device mo) or sa device mismo

    Either 1.1.1.1 or 8.8.8.8 ung pinakagamit.

    Also, kung gumagamit ka ng chrome, gumamit ka ng adblocker (ex. Ublock Origin google mo lang) makakatulong din yan.

    ala rin sir. maski ano ano nang nilalagay kong dns ip sa router. sa tingin ko lang na di ata allow mag override ng dns ip pag di static yung ip nyo.
  • ^

    pwede. To confirm, check nyu ung phone/pc nyo na nkaconnect (after napalitan mo ung nasa router, off/on wifi mo ung pc/phone dapat mapalitan agad yan)
  • Dec. 21 po kami nakabitan, upto now wala pa din yun 1st bill namin. Inaantay ko via email or pony mail wala pa talaga. yun bayad nakaabang na sakin cold cash :D

    Ganun din po ba sa inyo nun unang kabit ng convergys?
  • ^Yes sir, hanggang ngayon naghihintay din ako ng bill, kahit sa site mismo wala pa daw ako bill PERO pwede naman daw mag-payment, estimate na lang muna

    Saka converge sir, hindi po convergys hehehe
  • Ako dalawang taon na ako naghihintay ng bill walang dumadating sa snail mail despite my complaints. I gave up on converge and just pay every month sa 7-11, keeping my receipts of course.
  • Ang sabi sa kin ng hotline dati pa na bandang 10th of every month nag generate ang bill, sa kaso ko either sumasakto ng 10 or delay ng ilang araw. Kung fixed ang babayaran nyo pwede naman diretso magbayad tapos tago na lang resibo. Di ko lang sure pero parang may nabasa ako na nag shift na yata sila sa paperless billing kasi nung 1st months ko mula nang nakabitan nakakatanggap pa ko ng statement via post pero nung mga sumunod na buwan after that wala na, text at email na lang.
  • ^Every 20th daw po ang due date yun ang sabi sa akin, whether may bill or wala
  • yep, its always the 20th talaga ang due. That's why I make it a point to pay my due as early as 1st day of every month para pumasok yun bago ma-generate ang bill. Bawas alalahanin pa.

    Pano pala process ng subscription renewal ng converge dito? tatanungin ka ba nila bago mapaso ang plan mo or tuloy tuloy lang hanggat nagbabayad ka? bale naka 1yr na kasi ako, dec 2020 matatapos ang plan ko.
  • @Mickot

    san ka sa sampaloc paps? sampaloc area din kasi nagiisip ako lumipat from Sky to Converge di ko kasi alam if serviceable area namin. Okay naman si Sky but I need the symmetrical download/upload speed for Plex server.

    -- edited by cyberakuma on Jan 29 2020, 08:19 PM