"You should at least be getting 80% of your subscribed download speed."
(at least) 80% of 15mbps = 12mbps. Yan dapat ang minimum mo, and still must have burst speed up to 15mbps.
It's their fault na hindi maibigay ung speed na binabayaran mo.
Dapat kasi nag line test muna sila bago nila inapprove ung plan mo.
Show this screenshot to them, and if they cannot commit to this speed, sabihin mo sa NTC na kayo mag-usap.

-- edited by konochi on Oct 27 2019, 12:21 AM