Forum Topic

Sky Broadband (All sorts of illegal activities will result to thread lock and banning)

  • Looks like SkyCable is stable now social media, streaming and playing games. 50Mbps with dedicated line :)
  • stable na din ang connection ko.
  • Binablock ba talaga ni Sky ang VPN? Lately hirap kumonek, need ko kasi VPN para maka-connect sa company network sa US, kaso may oras na ayaw kapag Sky ang gamit ko kaya gumagamit pa ako hotspot from my phone.
  • Di naman sir working naman VPN on my end
  • Observations about the Facebook Slowdown Issue:

    1) Mas affected ang Desktop Browser Facebook (que Chrome / Firefox / Edge)

    2) Mobile Facebook is relatively decent

    3) Upon monitoring the page load performance, culprit is always the scripts hosted on http://static.xx.fbcdn.net or http://static.ak.fbcdn.net

    4) Trace Route below.


    C:\WINDOWS\system32>tracert static.xx.fbcdn.net

    Tracing route to scontent.xx.fbcdn.net [157.240.24.31]
    over a maximum of 30 hops:

    1 2 ms 4 ms 2 ms 192.168.0.1
    2 405 ms 2982 ms 226 ms [redacted]
    3 459 ms 848 ms 2805 ms 114.108.193.93
    4 570 ms 1184 ms 82 ms 114.108.194.206
    5 398 ms 1077 ms 310 ms 114.108.194.205
    6 929 ms 343 ms 2367 ms 130.105.0.48
    7 2705 ms 306 ms 1224 ms ae63.pr04.sin1.tfbnw.net [103.4.96.184]
    8 3200 ms 362 ms 359 ms po141.asw02.sin2.tfbnw.net [173.252.66.142]
    9 357 ms 373 ms 1192 ms po225.psw03.sin2.tfbnw.net [129.134.42.103]
    10 301 ms 1007 ms 57 ms 173.252.67.127
    11 54 ms 152 ms 586 ms xx-fbcdn-shv-01-sin2.fbcdn.net [157.240.24.31]

    Trace complete.


    -- edited by krachennehto on Aug 20 2019, 07:59 PM
  • Ano yung ibig sabihin nung "CM IP address" na nasa Modem natin?
  • Ano yung ibig sabihin nung "CM IP address" na nasa Modem natin?


    https://searchnetworking.techtarget.com/definition/Common-Management-Information-Protocol

    -- edited by krachennehto on Aug 24 2019, 02:29 AM
  • Hello po, matanong lang bakit po kaya ang bagal ng wifi ng Sky namen? Mabilis naman po sya sa pc pero sa wifi mabagal. Dahil po kaya yun sa router? Kailangan po ba namin bumili ng mas magandang router?
  • ang bagal ng facebook for a few weeks na rin ????????????


    mukhang ok na nga ulit. mabilis na these past few days
  • ^Yes, consistent na rin yung ping. Calm before the storm hehe!
  • Mabilis naman ang tech service sakin ng sky. Tinawag ko na kapag umuulan ng malakas medyo nag unstable speed ko, though hindi naman nawawalan ng Net. After 3 days may pumunta tech, pinalitan and nilipat ng port yung connector ko sa poste. Good job.

    -- edited by Exposure on Aug 26 2019, 10:59 AM
  • ^ 3 days? nah!
  • not sure kung pareho ang tech ng internet sa cable kasi nung nagkapoblema ako sa cable pumunta ako ng office ng Friday, then Saturday may pumunta na agad na tech to check.
  • @bisdako

    Ano po ibig sabihin nyo? Mabagal or mabilis yung 3 days?
  • ^Mabagal pa daw yung 3 days... Pero yung ibang company nga isang linggo hahaha!
  • just to share,


    initially applied for 25Mbps, then upgraded to 50Mbps and lastly upgraded to 100Mbps.

    nung magkaissue ako upon upgrade to 100Mpbs, saka ko lang nalaman na nagkaroon na ako ng lock in which is sabi nung agent, upon upgrade ko nun from 25 to 50 meron na raw lock in na hindi nadiscuss nung sales and wala akong pinirmahan with them.

    kaya take note ung maguupgrade, though hindi pa ako nakakatawag ulit sa sales para icontest ung lock in na sinasabi nila and dahil sa kontrata na hawak at pinirmahan ko is walang lock in as far as i know.
  • Tama, i-contest mo. Naalala ko nung nag inquire din ako sa upgrade, ang banggit naman sakin hindi na magkakaroon ng lock-in kung tapos na contract kung mag upgrade.
  • yeah will contest.. although wala nmn akong issue with sky so far.... pero naglalatag na kasi ng converge fiber sa amin and inaantay ko lang mahinog hehehe....
  • ^^ At the end of the day, depende parin sa lugar ung support - availability ng tech's and dami ng subs. PLDT dito samin 24 hours andiyan na tech.
  • pero naglalatag na kasi ng converge fiber sa amin and inaantay ko lang mahinog

    Dito sa amin nung nahinog na e nahinog din problema hehe, madalas na downtime, latency issues, usual stuff etc
  • kaya take note ung maguupgrade, though hindi pa ako nakakatawag ulit sa sales para icontest ung lock in na sinasabi nila and dahil sa kontrata na hawak at pinirmahan ko is walang lock in as far as i know.


    Eto ba yung may nagtext na eligible for upgrade to 50Mbps for an additional P100. Also, ininform ako na 30Mbps na daw yung connection ko, pero Sept 1 pa daw mag-take effect.
  • may tumawag din sakin kanina. 50Mbps for an additional 100php per month. should i bite the bullet.
  • kumusta mga naka 100Mbps ninyo? saan po area ninyo? ty
  • biglang 30mbps na yung 1899 plan ko.

    mag upgrade ako sa 1999 with cable tv, kasama na pala dun yung NBA premium HD.
  • I called the sales hotline last Saturday to upgrade to 50mbps and nainform ako about sa +100 pesos promo from 25 to 50mbps. Nag apply ako for the promo and was told na 2-3 working days siya.

    Nobody called yet pero naging 30mbps yung speed namin. Not sure if na-upgrade na ba pero mali, or talagang naging 30mbps lang yung 25mbps subs.

    -- edited by armsasuncion on Aug 28 2019, 08:37 AM
  • Post deleted #12247485
  • Takte biglang nawalan ng internet at cable. Hindi naman nagrereply yung text line
  • ^ Let's see kung gaano kabilis ma aksyonan ng support yan :D
  • Takte biglang nawalan ng internet at cable. Hindi naman nagrereply yung text line
    Download ka MySky app then log in your details tapos contact us > send us a message > choose account number > transaction type > technical support or service request if need mo ng crew na ipapadala sa inyo. Trust me mabilis action dito kesa dun sa Social Media nila or Hotline in my experience dito ako nag rereklamo/
  • ^Nagreply na yung sa text-based report. Medyo maraming affected areas yung outage.

    Hi, thank you for contacting SKY. We are sorry to inform you that the CABLE/BROADBAND connection at BACOOD
    BAGONG LIPUNAN NG CRAME
    BINONDO
    BRGY POBLACION
    EAST GRACE PARK
    ERMITA
    GAGALANGIN
    MALATE
    MAYPAJO
    OBRERO
    PANDACAN
    SAMPALOC
    SAMPALUKAN
    SAN ANDRES
    SAN ISIDRO
    SAN NICOLAS
    SANGANDAAN
    STA ANA
    STA CRUZ
    STA MESA
    TONDO
    WEST GRACE PARK
    is experiencing some issues due to technical problem. Kindly bear with us as we resolve this matter. You can expect the service to be back at around 2019-08-28 19:00:00. For further assistance, please text INFO and send to 23662. This message is free.