Upgraded Converge Copper Line to FiberX now having 0kbps couple seconds

• giggelstv [TS] on 09 Aug 21 @ 03:04 AM #

  Help!!
  
  I Upgraded Copper Line to FiberX after I Upgrade my Internet my Stream always being Disconnected and Reconnected even same Settings ng dati ko na net. My bitrate goes 0kbps that cause my Stream to disconnect.
  
  Also try the Bandwidth Test for 5 mins per server and Just 2 server got success finishing the Test but all has Failed.
  
  My opinion hindi consistent yoon data na binibigay saakin ni Converge.
  
  Can someone Help me. kasi 1 month na ako hindi maka stream at 1 month ko na laging na ticket ito sa Converge still walang Issue
  
  Same sa download ko nag try ako mag DL big Files bigla mag drop to 0kbps then continue ulit many times ganon
  
  Also 35mbps plan kinuha ko pero sabi nila kaya umaabot daw ng 250mbps free trail upgrade daw
  
  Please Help Me

• kn1v3 on 16 Sep 21 @ 03:34 AM #

  i have cinverge since last april 2020 i think all is well from the day ut was installed up to march 2021. dub nagstart ang live stream interruption ko. nung una kala ko net lang but it kept going on and on. so i checked stream health and saw rtmp close error. oati sa log file ng obs. from march nagrereport ako sa converge ilang technician nila pumunta dito sa amin area ko is san jose delmonte bulacan. mismong tech na nila nagsabi sa network team nila na dpat ilapit . KASO dmo sila makakausap kahit tumawag ka service desk lang and wlang sawang email at endrsement. up to now i am still furiosly getting interruption evry 5 mins tops. si content ko is live interruption. lahat ng forums sa obs sinearch ko na and ung erro na un is isp problem daw. claim ng converge ikay naman daw till now. ask lang sir saan area mo? dito kasi sa lugar ko ako labg ata nagsstream and npakahopeless n ng kaso ko na minultimo si sir back2gaming hiningan ko na tlong at tinutulungan na dn ako.