Help!!

I Upgraded Copper Line to FiberX after I Upgrade my Internet my Stream always being Disconnected and Reconnected even same Settings ng dati ko na net. My bitrate goes 0kbps that cause my Stream to disconnect.

Also try the Bandwidth Test for 5 mins per server and Just 2 server got success finishing the Test but all has Failed.

My opinion hindi consistent yoon data na binibigay saakin ni Converge.

Can someone Help me. kasi 1 month na ako hindi maka stream at 1 month ko na laging na ticket ito sa Converge still walang Issue

Same sa download ko nag try ako mag DL big Files bigla mag drop to 0kbps then continue ulit many times ganon

Also 35mbps plan kinuha ko pero sabi nila kaya umaabot daw ng 250mbps free trail upgrade daw

Please Help Me