Forum Topic

GPU RMA Process

  • Hello po mga boss,

    Hihingi lang po sana ako ng advice.

    Nakabili po ako ng rx 5600xt last Jan 2021 (before gpu price hike), unfortunately, after 7 mos. nagkaroon ng overheating issue and I send it to store for RMA last July, ang sabi nila after 2 mos pa malalaman kung kaya maresolve kasi need nila dalhin sa supplier, and possible na dalhin sa abroad. then kahapon tumawag ung store from gilmore, and offered a store credit from the original price of purchase (which is insane dahil sobrang taas ng price ng gpu ngaun), and I declined their offer. sabi nila ipapadala na lang daw nila sa manufacturer abroad, and it will take another 4 mos. so total of 6 mos in waiting na wala akong work.
    yung warranty sa resibo po kasi nakalagay is 1 yr. sa store, 1 yr. sa distro, and 2 yr sa manufacturer. tanong ko lang po ung analysis ko, bakit po kaya idederetso sa manufacturer kung pwede nman nila i-replace un as a seller and supplier, since under pa ng warranty nila?

    sana po may makapansin, pahingi naman po ng advice nyo mga boss,

    salamat po. more power sa tipidpc.com

    -- edited by artzky on Sep 27 2021, 09:44 AM

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