Device Serial Number has been BLOCKED

• shamelock [TS] on 04 May 22 @ 03:07 AM #

  Bumili po ako ng 2nd hand laptop po na hp elite 840 g7. Okay naman po nung umpisa pero after almost an hour po nung ginamit ko may ganito po syang pop up..
  <click here for link>
  Kaya po ba to tanggalin pag nag factory reset po ako?? Sabi kc ni seller ibabalik dw po nya ang bayad ko pa cop ko lang po sa lbc. Kaso po taga davao po ako. Ang tagal pa ang antayin bago maibalik ang item.. Please po pa help...
  
  -- edited by shamelock on May 03 2022, 12:11 PM

• songerph on 04 May 22 @ 10:08 AM #

  mukhang company laptop yan. hindi ba encrypted? try mo clean format / delete partition.

• blackcow2012 on 04 May 22 @ 10:50 AM #

  Punta ka sa BIOS baka may need ka baguhin dun.

• cgyap2 on 04 May 22 @ 08:35 PM #

  @shamelock [TS]
  
  That looks like a Stolen Company property or it was improperly cleaned up to be resold with known local refurbishers e.g. HMR and it looks like Controls is hard coded into the BIOS

• polka on 06 May 22 @ 08:02 AM #

  well... thats a locked system.
  most likely computrace or lojack controlled unit.
  
  balik mo na lang yan. or, you can ask for partial refund, most likely kasi para maayos ulit yan the BIOS needs to be reflashed and change th SSD/HDD to a new clean one.