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PLDT Home DSL Plan 999 Xperience Plan (See page 583 for FAQ, any topic leading to piracy is not allowed.)

  • Sino po dito ang naka Famplan 999 over fiber


    afaik "fam" is only used for dsl. pag fiber they just call it fibr
  • Good Evening!

    I just want to ask guys kung sa profile mo sa PLDT 5mbps naman pero pag speedtest mo puro 3.5mbps below tapos naka ilang tech visit na di pa rin naayos. Sinuggest ko na change na ng line pero parang tinatamad sila and they said na sa profile pa lang sir wala ng problem kaya wala dung problema. Before kase ung recent tech visit meron ng nagvisit nun di nila din maayos ung connection hanggang change everything na inaayos ung mga linya etc. naayos nga nila bumalik lang ulit yung problem na 3.5mbps below and pa dc dc mag aaround 3weeks na. Pano kaya to mga sir? Pwede din kaya magpachange ng cabinet?
  • Update on my case:
    I have called again the Tech support since walang update ung Supervisor ng Tech support for 72Hours which sabi nya within 24hours iuupdate ako.

    I re-iterated my issue again to the tech support since walang naka update sa ticket ko (Hay...)
    They have rechecked my Profile settings. and they set it to 8Mbps.
    and Now I am getting again 7Mbps (which is within their 80% speed promise)

    Case closed.

    nakakahighblood ung Supervisor nila. walang kwenta.
    sinasabayan pa ung pagsasalita ko at tinataasan na rin ako ng boses (sinasabayang ung galit ko).
    Supervisor na nga wala pa rin kwenta.
  • ala pa rin yung speed upgrade ko, 999 upgraded to telpad 2099. 3.5mbps to 6mbps sana.

    binondo area

    nagfofollowup ako every week magantay na lang daw , sa products and services ako tumatawag kasi pag sa tech support i tatransfer lang nila ako sa products and services. dun din ba kayo nagfofollowup regarding speed upgrade?
  • @sir captainboom
    my previous case there was a looping problem in our area.
    I called the tech support every other day.
    it took about 1month and 15days to solve the problem.
    (includes the line test, cabinet test, and changing? of cables up to our place).
    (before they solved the problem, I asked them to change our connection in their cabinet,
    and I also requested them to change cable linings in our house, they provided the cables.)

    I did not encounter disconnection, but our problem was the slow internet connection.
    tawagan lang cla ng tawagan para i-attend nila ung claims natin.



    @sir leossskoy
    Hindi ko rin alam kung bakit need nila itransfer sa products and services.
    Ganun din ginawa nila sa case ko.
    then hinold din ako sa products and services and na forward ako ulit sa Tech support.

    Ang masasabi ko lang cla na dapat mag handle nyan dahil as a customer ang concern ko lang is hindi ko nakukuha ung dapat na speed sa plan ko.
    I dont care kung san ung problema kung sa tech support or sa products and services.
    They should handle and solve our claims as one company (PLDT).
  • @be slimmer
    i feel you bro! hahaha! ganyan din ako before (2) times ako tumawag sa kanila para sa speed upgrade pero kung saan saan ako pinatatawag. hehe! may nakausap pa ako na per batch daw, pasok naman daw sa 80% speed promise.
    pang 3 kong tawag sa kanila nag insist ako ng Ref. Ticket Number, then binigyan ako after ilang days ayun pumalo na sa tamang speed.

    keep calling bro, maayos din yang account mo. wag ka pumayag sa speed promise nila. sabihin mo 1 kilong bigas ang binili mo, tapos ibibigay nila 3/4 kilo. hahaha!
  • Sirs good morning, hindi ko kasi alam kung saan ako magtatanong eh, quick question lang po. Yung Homebro plan na 8mbps na nandito:




    Ilan ba ang upload speed nyan? mga 0.9mbps ba?

    Salamat!
  • @sir florida

    OO nga sakit sa ulo e..
    pero ok na ako sa 7Mbps..
    I work as a techsupport-ish job so I know din na mahirap i provide ang 100% speed.

    Though planning to move to Fibr if available na samin.
    I wish mag karoon na..

    mas OK sana kung may choices sa unlimited internet e..
    kaso wala talaga choice dito sa pinas..
  • ehcastro3 Send Message View User Items on 26 Aug 16 @ 11:20 AM #
    Sirs good morning, hindi ko kasi alam kung saan ako magtatanong eh, quick question lang po. Yung Homebro plan na 8mbps na nandito:


    Fam Plans po iyan, up to 0.80 Mbps po upload niyan usually.
  • salamat vinvinvin for the info
  • kaso wala talaga choice dito sa pinas..

    +1