Woof Send Message View User Items on 17 Dec 18 @ 03:11 PM #
No advisory whatsoever. I tried askiing for an upgrade months ago when plan 1699 was just getting 10 mbps but was told it was only for new subscribers. I don't think that call months back had anything to do with the upgrade now. If anything, maybe it was the migration/enhancement that triggered the update.
Thanks for the reply, sir.
It seems the roll out / implementation of speed boost really varies for old subscribers. For others, they receive SMS notifications before the speed boost. Other don't. Some call PLDT 171 to 'demand' (i.e., forcefully request) the speed boost, but others didn't need to. This inconsistency is really driving folks like me crazy. Why can't this company stick to *one script* so that old subs are not misinformed / lied to / deceived? I go to the PLDTHOME website and see if there are any announcements for old DSL subs -- nothing. I go through the FAQs -- nothing either. If I tweet, I get some info, but when I call 171, I get a different set of answers -- with some conflicting information pa nga.
I just hope the 3rd telco player (Mislatel) won't be as bad as this company...