Forum Topic

Seagate warranty straight to singapore at no cost (read FAQ on Page 1)

  • Same bumili ako sa Amazon 8TB Seagate Expansion, buti hindi siya DoA. I checked its warranty sa Seagate website ayun hanggang Dec. 2018 (standard warranty for these type of external drives), so parang global warranty siya unlike WD?


    Parang centralized sa Singapore ang RMA processing so honored naman in my case.
  • Post deleted #12171029
  • plan to buy a seagate portable drive like seagate backup plus or seagate expansion, how long ang standard na warranty nya like kung sa amazon ko bibilhin? thanks in advance
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  • guys nag check ako status sa seagate about my RMA naka lagay received na pero wala ako natanggap pa email? ok lang ba yun?

    update:
    just received my replacement 2TB 4 days after seagate received my defective one last Monday



    -- edited by wizard25 on Nov 08 2018, 07:28 PM

    -- edited by wizard25 on Nov 08 2018, 07:29 PM
  • tanong lang mga sir kasama ba sa warranty ang slow transfer speed?
  • @wizard25

    update:
    just received my replacement 2TB 4 days after seagate received my defective one last Monday


    Interesting, meron na palang laser-etched yung recertified mark yung mga RMA replacement drives na pinapadala nila.

    Naka shrink-wrapped sealed box ba yung natanggap niyo na recertified replacement HDD?
  • Hi Sir/Ma'am sa UPS paranaque mismo pag mag pa RMA ng seagate? Or UPS lng pinaka logistic nia papuntang SG?

  • Interesting, meron na palang laser-etched yung recertified mark yung mga RMA replacement drives na pinapadala nila.

    Naka shrink-wrapped sealed box ba yung natanggap niyo na recertified replacement HDD?


    Yup meron ng mark yung replacement HDD.

    Yes parang brand new yung packaging complete with new cable.

    Hi Sir/Ma'am sa UPS paranaque mismo pag mag pa RMA ng seagate? Or UPS lng pinaka logistic nia papuntang SG?

    yung UPS sa Paranaque ata ang official na RMA ng Seagate na magpadala sa SG at sila din bahala sa pagdeliver ng replacement.

    -- edited by zwischenzug on Nov 20 2018, 10:50 PM
  • Kanino po i address yung grab delivery sa cargohaus? Ty
  • ^check mo yung mga attachments sa email ni seagate, alam ko may Return Label yan na ready to print na. Naka attention siya sa RMA <insert your RMA number> then sa next line na yung address ni cargohaus.
  • @Cybie
    UPS-SCS
    2F Cargohaus Building
    Old Mia Road,
    Barangay Vitalez,
    Parañaque City 1700 Philippines

    Don't forget abutan si kuya pangparking P20
  • Hi guys, question lang, bakit yung pina-RMA kong external HDD hinarang ng customs? May tumawag sakin na taga UPS need daw ng OMB permit. Thanks
  • Hi guys, question lang, bakit yung pina-RMA kong external HDD hinarang ng customs? May tumawag sakin na taga UPS need daw ng OMB permit. Thanks


    A friend just messaged me of the same tonight.
    From what I've read you need to visit the OMB office and pay your dues.

    Baka kasi may lamang pirated stuff yan factory refurbished from the manufacturer mong optical media hard drive. lol.
  • @Blu3martini

    Haha, alam naman natin sa sarili natin na clean drive yung binibigay nila as replacement. Anyway, matagal na yata yang law na yan pero dati naman ok lang kahit wala ng permit. Well, di ko alam kung kelan lang yan na-implement kaya ngayon may additional fees na if magpapa-RMA.

    I will share this na din para dun sa mga magpapa-RMA in the future. Para makakuha ka ng OMB permit, you need to go to their office with the form and requirements (check their website), and 150 pesos para sa fee. Processing of the permit is from 3 to 5 business days. So hassle satin yan kasi dalawang beses ka pupunta to apply and get it.

    Pero meron pa isang way to get a permit, which is through online. Di sya indicated sa site nila pero you can do this. Check nyo nalang sa website ni Back2Gaming or search sa google "omb permit back2gaming". Nandun yung detailed instructions on how to request online. Ginawa ko sya kagabi then earlier this morning nag-email sila sakin na processing na yung permit. 3 days or more pa din yung process pero 1 time ka nalang pupunta para magbayad ng 150 and get the permit. Sadly, walang option para ideliver sayo yung permit. Then scan the permit and send it to the UPS person na in-charge para marelease na yung package. Thanks!!
  • Tanong ko lang kung pwedeng yung original box nalang ang gamitin sa pag package nang ipapa-RMA? back up + hub yung kailangan RMA. bigla nalang tumirik while habang nag transfer tapos wala na ma-detect na drive :/
  • @brrryyyy

    Yes I messaged him and it seems yan na gagawin niya.
    LOL gusto lang nila kumita sana online na lang lahat hindi yung pupuntahan mo pa sila.

    @Asche

    Original packaging ginamit ko sa pagbalik ng HDD pede.
    Well dagdagan mo na ng bubble wrap just in case magreklamo courier.
    LBC has bubblewraps if that's what you chose.
  • @Blu3martini
    Thanks :)
  • Nakuha ko na yung replacement unit. monday nakuha ng seagate thursday dumating. naging issue lang yung tracking since incomplete/incorrect raw address. wala naman sinabi yung nag deliver about it.
  • Sorry po kung natanong na to, di ko po kasi makita sa FAQ. Need pa po ba nung original packaging (box, documentations, cables) pag pinadala? Tia.....
  • I registered my defective drive Thursday (December 20) and had it delivered to Cargohaus in the afternoon at around 4:30PM. I received the replacement just now. Parang di pa rin ako makapaniwala na ganun lang pala kabilis magpa RMA haha. Thanks to this thread btw....
  • sir/maam kanino po ipapangalan yung sa RMA need daw sa LBC name mismo ng tao na taga UPS at contact number
  • D
  • @hrld1980
    sakin napadeliver naman ng walang particular name at contact sa LBC.
  • hi mga kuya, ask ko lang if pwede pa rin magpa rma dun sa cargohaus, nawala kasi resibo ko sa hdd mag 1year na cia nasira lang kahapon. bka hingan ako ng resibo or ok papalitan ba nila agad bsta pasok sa warranty? tnx in advance

    -- edited by bryDugyot on Feb 05 2019, 10:45 AM
  • ^
    Check the replacement drive's warranty status at Seagate's web site.
  • HI guys, may I ask...
    what if 2 ang hdds ipa-rma, ok lng ba na ipackage in an individual anti-static packaging then foam sa gitna and around the 2 hdds
    and shipped in 1 box?or dpat tlga na indiivdually shipped and 2 hdd? as in 2 boxes.

    kasi I read the warranty na if mali ang packaging, possible mavoid ang warranty. tnx.Nag-iingat lang.

    Slamat ng maramisa mgreply
  • Until now ba hinihingian ng omb permit? Pa update lng poh sma mga naag pa rma this year 2019. Thanks
  • pusang gala
    need ko pumuntang OBM :(