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Seagate warranty straight to singapore at no cost (read FAQ on Page 1)

  • tanong lang about sa seatools alin ba dapat piliin ko para malaman talaga may sira at pasado sa rma hdd ko?

    SMART check - pass
    Short Drive Test - fail
    Short Generic - pass




    -- edited by owentoy on Apr 11 2017, 09:38 AM

    -- edited by owentoy on Apr 11 2017, 10:01 AM
  • hayz,,, grabe tong Seagate panay fail. RMA'd a 4tb backup plus drive last February. Got a new one RECERTIFIED replacement drive. Barely used it at all. Yesterday suddenly I cannot copy some files from the drive already. When I checked the SMART values all same problem with the previous one. Now I have to RMA this again. chkdisk/seatools(fail) ain't helping >.<



    -- edited by slashpen on Apr 15 2017, 06:08 PM
  • @owentoy

    pa-rma nyo na yan sir
  • Ano ilalagay sa 'State' dun sa 'Create Order' form?
  • @brutsukakak
    1.) Pinadala ko sa LBC ng umaga 3 27 2017:
    Name: UPS SCS Philippines, Corp. (Seagate RMA / Christina)
    Address: Solar Land Compound NAIA Avenue, Sto. Nino Paranaque City Philippines 4024
    Contact Number: Dahil hindi ko alam contact nila Number ng nanay ko nilagay ko haha (not recommended)

    Yung zip code na ginamit mo (4024) iba dun sa nakalagay sa 'Create Order' form ng Seagate (zip code 1704)?

    -- edited by fussygoat on Apr 18 2017, 10:59 AM
  • sana maibalik/mapaltan nalang yung sinend back ko na seagate slim 1 tb na binili ko from lazada this january lang.. tsk. grbe nagcclick ung loob ayaw na makita sa pc. :(
    issue date ko is march 26, 2017.. ngayon ko lang napaLBC tpos bukas daw maddeliver sa UPS.. Pasok pa kaya ng 1 month ung rma ko? thanks.. dmi ko nabasa dito na nakatulong tlga.. buti nakita ko tong forum na to.
  • march 26, 2017.. ngayon ko lang napaLBC tpos bukas daw maddeliver sa UPS.. Pasok pa kaya ng 1 month ung rma ko?


    sorry sir, natawa ako sa post mong yan :D
    kahit siguro elementary masasagot yan ;)
    para hindi ka matakot sir, opo pasok yan, minsan lagpas ng one month tinatanggap pa
    pero syempre mas maganda hindi umabot ng 1month


    @fussy - *State = sa atin conversion nyan is province
    @slash - pa-rma mo na lang ulit sir :(
  • Tanong lang ulit, pag pina LBC ko yung 3.5in hard drive, ilalagay ko na sa box di ba? Anong size ng box ang ginamit nyo? Tama lang ba yung 10x8x5 inch na box? May allowance na yan para sa 2 inch thick na bubble wrap. Actually maghahanap pa lang ako kung may ganyang size nga or at least malapit diyan. Salamat.
  • Hmm kung sa US ba binili yung drive puwede ko ipa rma sa Paranaque?

    yung 4tb ko brand new dapat- nagkopya ako for 12 hours (less than 2tb data) pag tingin ko may bad sectors kaagad. Duda tuloy ako kung original yung drive ko- pero mukhang dami talaga issues sa 4tb na backup plus portable.
  • ^ sabi sa akin sa facebook basta warranty pa kahit saan binili ok daw pero hindi ko pa na try. Mukhang masusubukan ko sa 4tb backup plus portable ko
  • So yung seagate 4tb backup plus portable ko. On first reformat- lumabas yung 8 bad sectors. Nagkopya ako kagabi ng maraming small files mga 200gb tapos biglang bumagal nasa 4mb lang yung write speed ko sa benchmark. Turns out- na corrupt yung ntfs so pero na repair naman sa win7 balik na siya ulit sa dating estimated 40mb write speed (Disks benchmark sa ubuntu).

    Pero ngayon naman fail yung short generic test. Running ngayon yung long generic (14:08 estimated time). Pass naman kanina yung short dst.
  • may nakasubok na ipa grab express instead of lbc, other courier?
  • Post deleted #11938144
  • So yung seagate 4tb backup plus portable ko. On first reformat- lumabas yung 8 bad sectors. Nagkopya ako kagabi ng maraming small files mga 200gb tapos biglang bumagal nasa 4mb lang yung write speed ko sa benchmark. Turns out- na corrupt yung ntfs so pero na repair naman sa win7 balik na siya ulit sa dating estimated 40mb write speed (Disks benchmark sa ubuntu).

    Pero ngayon naman fail yung short generic test. Running ngayon yung long generic (14:08 estimated time). Pass naman kanina yung short dst.

    +1 sir adonis827, I can relate.... til now d ko pa maparma kasi wla p ako backup drive to transfer the files again...
    Nkabili ulit ako ng same drive 4tb, hoping not the same problem (>.< fingers crossed). New drive seems all good 100% smart passed, checkdisk and etc test. But ganito rin dati nung newly bought and new RMA drive I got all passed then after transferring my files to the new rma drive it got all bad and failing on test and smart. Hayz, I hope this second 4tb drive ain't the same.... will be transferring files tonight and will see how it goes. Will be doing second RMA on the first 4tb drive this week....

    -- edited by slashpen on May 23 2017, 11:29 AM
  • ^ I will likely think about buying from another brand. Yung transcend kong shock proof is actually seagate inside (some transcend can be wd or other brands) and really good for a long time now (4 years at least). But other than that- I had a seagate go flex before that contained photos which I was not able to recover. I had a laptop drive that I RMAed as well before that. So not really good experience with seagate so far.
  • gaano katagal ang long generic para sa 3tb o 4tb? may issue ba kung pag sabayin ang dalawang external drives para sa long generic test?
  • RMA'd a Seagate portable drive. Recertified drive came back broken.
  • ^
    RMA again? :O
  • Parang ang bilis masira ng 4TB portable variants ah.
    Di ko masyado tested yung 1tb ko since binigay ko na sa utol ko.
  • gaano katagal ang long generic para sa 3tb o 4tb? may issue ba kung pag sabayin ang dalawang external drives para sa long generic test?

    4tb takes like freaking about 12hrs or more on mine before. Same length as doing checkdisk for bad sector as that's what it does too afaik.
  • ^ I got 36 hours already at 70% but maybe because I am doing 3tb and 4tb at the same time
  • 4tb portable
    short dst pass
    short generic pass
    long generic pass (after 2.5+ days)
    has 8 bad sectors in smart info- but hdd regen was only able to detect 10 delays

    fix all long currently started
  • kaya ng 24 hours kaya yung 4tb portable fix all long ?
  • hi guys, sorry hindi na ako nakapag back read. meron bang naka pag RMA tapos bumalik pero sira pa din ung pinalit na drive? Nagpa RMA ulet ako just like to know if this is really happening. Nabasa ko sa isang forum din na they send drives na defective pero no faults found then ship nila sa ibang user. Hintay lang daw magreklamo ung user, pag hindi nagreklamo, good for them daw kasi less check. totoo ba ito?
  • ^ dami na look at twistedpopo comment on this page