Forum Topic

Western Digital Warranty/RMA Info

  • FYI lang. nasa The Atrium pa yung Primasiana. kakagaling ko lang. Number nila: 9979440.
  • Sino po may Mobile # ng Primasiana? Followup sana ako
    Walang landline dito sa lugar namin
    Nakakapang.hinayang magload if tatawagan land line baka matengga sa long call or walang sasagot

    Pasuyo po kung sino meron
  • I think you could be elligible if you really check yourself here for something like that really - https://westerndigital.secure.force.com/WarrantyCheck?lang=en How do you really go without it ? I do not understand, I have a few more sources anyway.
  • Shunga yung mga landline nilA
    Most of the time pahtawag mo ring ng 2x then busy tone
    Both numbers


    Pero dumating na hdd ko kahapon
    Pati yung wd fb wala kwenta kausap about sa followup

    Bigyan ko ng - sa survey
    Lalo na fb nila
  • Pano kumuha ng rma number from wd website? Kailangan pa ba ng rma number for walk ins?
  • paano kaya mapa rma itong 4tb ko dahil sa lockdown? hu hu hu kanina lang bumigay
  • sa the atrium po ba yung primasiana or yung dun sa chino roces?
  • sa the atrium po ba yung primasiana or yung dun sa chino roces?


    Yes po...
  • pwede ba through lalamove lang pag magpapadala ng rma sa primasiana?
  • ^ Same question din. Nakaroon ng bad sectors pending reallocation yung isang WD red drive sa NAS ko. Hanggang October na lang yung warranty so kailangan mapa RMA ko na at kung pwede sanang ipa-courier sa service center.
  • Kakatawag ko lang Primasiana sa Atrium pa din sila and pwede daw courier. 89979440 number nila.
  • ^ Got it. Thanks bro.
  • Update lang sa RMA ko ng WD Red drive. Ngayon ko lang naasikaso.

    Sobrang hassle free. Nag file ako ng RMA sa support website, tapos sinunod ko yung packaging instructions. Pina courier ko papuntang Primasiana Makati branch tapos in a few days dineliver na sa bahay yung replacement drive.

    Recertified white label WD Red drive siya pero thankfully EFRX (CMR) model pa rin ang ipinalit. Hindi yung EFAX na SMR.




    Nag pa RMA din ako ng nag fail na Seagate 2.5" external drive sa Primasiana Gilmore pero fail yung RMA kasi na return to sender yung drive. Wala atang nag rereceive doon after multiple delivery attempts ng courier.
  • RMA'd a 5TB 2.5" WD Black Gaming Drive, and it has been weeks and might take longer (next year) to process. WAla daw stock. Unfortunately, di masyadong sikat siguro ang Black drives locally.. :(

    Talaga bang ganun katagal minsan? And does Primasiana really have no link with WD RMA system on the official WD website? You have to call every now and then to follow up with them.

    -- edited by romanctp on Dec 17 2020, 12:04 AM
  • ^ Nag RMA ako several years ago ng WD Scorpio Black 2.5" HDD. Walang stock so pumayag na ako na WD Blue 2.5 HDD yung replacement.
  • Pati ba SD cards cinacater ng Primasiana? meron na kong confirmation from WD. salamat!
  • hi ask ko lang po kung pwede mag pa RMA ng WD BLACK 3TB kahit wala proof of purchase/resibo? kasi sa tao ko lang nabili. pag check ko sa site warranty pa until april 2021?