Forum Topic

Converge ICT Fiber ISP Thread (never ever hard reset your modem and refer to page 1 for FAQs)

  • @serotonin since you have a 3rd party router why not utilize it. Disable the wifi connection from the Converge Onu and use the wifi of your 3rd party router. The 2.4ghz and single band your mentioning is only for wifi connection. a 2.4 ghz connection can, in an ideal location, give you a speed up to 150mbps.

    -- edited by vm_dee_yap on Jun 18 2021, 07:39 AM
  • @peejhaymakots



    @serotonin
    Hindi pwedeng palitan yung ONT ng Converge. Ang pwedeng gawin is mag-add ng additional third-party router. If gusto mo namang papalitan yung ONT mo ng dual-band. Dapat Plan 2500 and up yung inyo. Although, not all the time tinatanggap nila yung request para palitan lalo na if okay pa naman.

    -- edited by Driz_12 on Jun 18 2021, 08:21 AM
  • @nightrobin

    Need ng static IP para makapag port forward, hindi ka talaga makakapag portforward with double NAT ng residential line ng Converge. You can do is, use raspberry pi + ngrok setup just like I do, you get 4 free tunnels. So gamit ko sya for plex, 2 ip cameras, and remote utorrent.
  • ask lang po, ano po bang advantage if may third party kang router?
  • @zxcyas
    ang benefits nya ung features ng router like qos, access restriction at wifi coverage mas malayo at malakas dipende sa router mo at sakin naka bridge din para yung routing function nasa 3rd party router na para less load sa modem ng converge.
  • @Zxcyas kung walang 5ghz wifi ang router mo; you need gigabit speeds; need mo ng Guest network; better router management and security such as QoS, VLAN, VPN, Per device bandwidth and parental control, Remote gateway and others then YES to that new Router.

    If your ONT is Huawei eg8245h5, it is best na itag mo one of the LAN ports as bridged wan and connect the new router dun via cat6 or higher para i handover ni ONT lahat ng routing functions to the new router. this way you avoid NAT issues and atleast for me has resolved problems na parang nirerestrict/throttle ni converge ang connection sa mga streaming sites, and download of large files kahit na ka debrid service ka na and the only way to resolve it is to use a VPN. Many of my issues disappeared after bridging, use of DNS ni converge and using a gigabit router. YMMV pero having another router is a welcome fix to my connection woes.
  • @youaremychowchow

    How do you do this?

    If your ONT is Huawei eg8245h5, it is best na itag mo one of the LAN ports as bridged wan and connect the new router dun via cat6 or higher para i handover ni ONT lahat ng routing functions to the new router. this way you avoid NAT issues and atleast for me has resolved problems na parang nirerestrict/throttle ni converge ang connection sa mga streaming sites, and download of large files kahit na ka debrid service ka na and the only way to resolve it is to use a VPN. Many of my issues disappeared after bridging, use of DNS ni converge and using a gigabit router. YMMV pero having another router is a welcome fix to my connection woes.
  • Post deleted #12381082
  • @cgyap2 my guide dito sa bridging ng eg8245h5 dito page 468.

    Ideally with Bridging i off mo dapat wifi & routing functions(Dhcp Firewall etc) ni ONT para Modem lang siya at less load and heat. 2 entries lang dapat sa WAN ng ONT. One for TR69** para maaccess ni Converge ONT mo at yung INTERNET_VID** na naka configured as Bridged wan sa isang LAN port. The WAN port sa New router should be set to DYNAMIC so it can get IP and DNS sa Converge automatically. Sa LAN DNS naman I used Converge DNS dahil cloudflare tracerts to singapore and google dns has multiple hops but YMMV. The new router connected sa port na tinag mo handles everything.

    This ONT however allows per port WAN tagging. Pwede naka Bridge Wan tag si LAN1, Route Wan tag si Lan 2-3 & SSID1 depende sa use case mo. Sa setup na ganyan, DHCP is still checked kay ONT and i turn on the WIFI button sa gilid if I need to access the ONT interface and manage via wifi mga devices connected kay ONT. Separate networks si ONT and New Router. Dalawa silang makakuha ng IP address kay Converge. This however is not recommended kasi baka magataka si Converge sa connection mo.

    Whichever bridging you chose, that will definitely improve your experience kay converge when connected sa new router.
  • Bumili ako ng tenda ac23 ac2100 paano ba settings dun sa huawei converge. Paano un bridge mode o patayin ko nalang wifi then connect ko nalang sa lan cable? Ano mas recommended
  • Hello guys, bigla na lang nag red blinking LOS yung modem namin dito. Intayan lang ba 'to or kailangan tumawag? First time ko kasi makita eh; yung ibang times na nagdown dito samin di naman nag blink ito, pero today nagbli-blink siya.

    EDIT: nawala na yung red sa LOS, nakailaw na ulit PON, pero wala pa rin net; yung internet na ilaw alam ko dapat yung indicator na meron eh

    -- edited by Zekira on Jun 20 2021, 02:49 AM
  • Btw may nakakaalam ba nung address nung mga DNS ng converge? Kahit naka check kasi yung "Assign IspDNS" na checkbox, somehow yung sinet ko pa rin na googlends yung napupunta sa router namin.
  • Good morning all. Ano po kaya ang problema kapag green ang light ng PON and yung WLAN is green light din? Pero no internet. I tried changing the DNS still no internet. It's been like this na for 1 month, and Converge is no help with their automated ticket responses. I tried searching before and it seems like this also happens to others.

    I thought it might have been the patch cord at first so I tried replacing it with a similar SC-APC cord, but it didn't seem to have helped. What I noticed is that I have to restart the ONT several times before it gets a working internet. Pero it's not a 100% guaranteed and occasionally the next day the internet will stop working again even though no one touched let alone turn off the ONT. Their ONT is the Huawei EchoLife EG8245H5. I tried using the troubleshooting provided in the ONT and it insists that it found no issue with the hardware and the internet connection. I can't even get internet thru ethernet.

    It's very annoying because they're always paying bills on time naman, but my family couldn't use their Converge connection for about a month now minus the days where I got to visit and put a band-aid fix for their internet through ONT restarts. Is there no permanent fix so this that can be done on our end? Converge's support is absolutely no help.

    -- edited by inspirasian on Jun 20 2021, 08:11 AM
  • @Zekira
    161.49.49.49 at 161.49.48.48 yung stock DNS ni Converge. If wala ka pa ring net hanggang ngayon, try restarting you're ONT. If wala pa rin tawag ka sa click2call. Kapag sa landline kasi magastos.

    @inspirasian
    Kapag steady ang PON, it means connected sa internet. If wala, may problema sa Converge or with you're ONT mismo. Try calling via click2call <click here for link>. Hindi talaga papansinin yan kung nagcrecreate ka ng ticket thru their app/website.
  • ^ thanks Driz_12, um-ok naman na pagkagising ko. Thanks rin dun sa stock DNS, I think 'di na kasing unstable yung DNS nila compared to a few years ago eh so I think itrtry ko na ulit yan. Ilang taon na rin kami naka Cloudflare DNS lol
  • Hala ka. Ayaw na guma na ng administrator password pag pinapasok ko yung ONU. Two days ago, OK pa ito eh...
  • ^Baka may nagpalit? Kaya tong sakin pinalitan ko na para safe
  • ^kahit palitan mo yan in your end, they still have the capacity to change it remotely if they want to... Ginawa na nila yan noon... So pwedeng gawin ulit nila ngayon.. Though naaccess ko pa yung akin...

    -- edited by louiemsp on Jun 20 2021, 11:05 AM