Forum Topic

Official PLDT Fibr thread (No piracy topics or hints)

  • avast12 Send Message View User Items on 29 Nov 23 @ 05:48 PM #

    Sa mga first time nagpakabit kay pldt may binabayaran ba kayo or may "Installation and Modem Activation Fee" etc. aside from monthly plan. Nakita ko kasi binabayaran ng neighbor ko may Installation and Modem Activation Fee siya, same plan kami at same day nakabitan ng fibr. 1788 sa kanya 1699 naman sa akin pero magkaiba agent nag assist sa amin
    You can actually waive those fees, most likely yung nagprocess nung application mo alam yung ginagawa nya at ni-process din yung waive of installation and modem fees. Yung sa akin, I specifically told to waive the modem and installation fees on the application, pero yung first bill has it on, called immediately and have the fees reversed and all succeding fees. -- also if you feel generous, you can pay that in full upfront prior to installation, so you will also not get it no the bill

    -- edited by baratzki on Nov 29 2023, 02:41 AM
  • ^^Ah okay ganun pala yun, pero pinaka first bill ko as in 1699, sa kapitbahay ko naman first bill niya daw umabot ng 2k+ then next month 1788 na daw. Ito yung pinakafirst bill ko last December

  • ^ Pro-rated kasi yan. Depende sa billing cycle mo.
  • Paano malalaman kung na terminate na yung account?

    Sinusubukan ko mag follow-up pero di na ako maka connect sa Messenger nila gamit parehong hinihinging information para ma pull-up account. Sinubukan ko access yung PLDT Home website account. Andun pa rin yung account number naka link pero kapag sinusubukan ko i-"manage" di na lumalabas yung check billing etc.

    Ibig sabihin ba na terminate na? Wala silang pinadala na e-mail o text.



  • ping ko sa CS2.
  • Plan 1799 :( naka-connect naman via ethernet at 1000/1000Mbps



    Ang bagal din nila mag-process ng mga requests. Matagal nang tapos ang relocation order namin, hindi pa rin naka-resolve. Hindi tuloy ma-activate ang IPTV tapos magpapa-unCGNAT pa ko. Di ko nga alam kung na-process na rin yung request ko for full admin access dahil sa ongoing relocation order.

    -- edited by berranso on Nov 29 2023, 07:00 PM
  • Since Tuesday paulit-ulit na kong nagpapa-follow up sa reactivation ng IPTV namin pero hindi nila kayang gawin kasi for some reason hindi pa rin kumpleto ang relocation order namin kahit pumunta na yung technician last Sunday at nakabit na ang linya. Grabe sobrang bagal ng processing nila.