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venzroque
on
22 Jan 21 @ 04:57 PM #
^ nako pikon na nga ako sa lintek na cs na yan , 6 days akong straight tumawag wala naman nangyari sa ticket ko. Ayaw man lang gawing top priority yung saken , Dec 15 pako nag request ng speedboost upgrade yung libre hanggang ngayon wala padin. DI ako tumawag kanina eh baka bukas try ko ulet
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zwischenzug
on
22 Jan 21 @ 06:12 PM #
Wait I just realized that new customers are now getting 35mbps for the base Plan1500. And here we are getting still 25mbps. If this isn't terrorism.......... Kakapagod tumawag everyday
I haven't verified this yet kasi since Monday nung installation nila, di pa nag-up kailan yung connection ("The network status is abnormal sa modem/router ko) and since Wed, tawag ako ng tawag sa kanila using Skype (di ko mapagana yung Click2Call sa site nila).
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BunnyBee
on
22 Jan 21 @ 08:23 PM #
I haven't verified this yet kasi since Monday nung installation nila, di pa nag-up kailan yung connection ("The network status is abnormal sa modem/router ko) and since Wed, tawag ako ng tawag sa kanila using Skype (di ko mapagana yung Click2Call sa site nila).
Sa website kasi nila, naka-announce na 35mbps na yung base plan1500. Do you already have the Converge app? Try mo check if 35mbps yung nasa dashboard mo. It should be 35mbps kasi yun na naka-publish e lol
-- edited by BunnyBee on Jan 22 2021, 08:24 PM
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bakitakonabanned
on
22 Jan 21 @ 08:31 PM #
yung samin kakakabit lang last week, 25mbps lang,di ko pa nasubukan itawag sa kanila. gusto ko sana i check sa app nila kaso di ko pa alam account number ko e
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Oh_Oh
on
22 Jan 21 @ 08:38 PM #
Wifi 6
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Zxcyas
on
22 Jan 21 @ 08:49 PM #
Naol goods ang ping pag gantong oras. Grabe taas ng ping pag gantong oras, balik na naman yung gabi ng lagim.
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Oh_Oh
on
22 Jan 21 @ 09:04 PM #
Naol goods ang ping pag gantong oras. Grabe taas ng ping pag gantong oras, balik na naman yung gabi ng lagim.
sakin hindi naman nadapa ng sobra worse is at 5-6ms..yeah I just noticed now mejo dumapa nga siya..
-- edited by Oh_Oh on Jan 22 2021, 09:06 PM
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thegodoflions
on
23 Jan 21 @ 02:27 AM #
I know Converge is throttling because the ONLY thing that can solve slow browsing/selective browsing is using a premium VPN that can control packets and ports that can bypass the auto throttling traffic that converge is doing.
a class action lawsuit is the only thing that'll solve this.
and before anyone suggests DNS changing etc, I've already troubleshooted every possible thing I can from my end.
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sabawballs
on
23 Jan 21 @ 09:29 AM #
Sa akin naman recently so far so good. Nagkaron ng days where I also reported here na nakaka experience ako ng slow browsing but it was gone maybe after 2 days.
Still using opendns as my DNS server.
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bakitakonabanned
on
23 Jan 21 @ 09:30 AM #
anong vpn naman yan
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louiemsp
on
23 Jan 21 @ 09:33 AM #
Mukhang inupdate na nila yung click2call nila... Gumagana na sa kahit anong browser na gamitin ko.. I don't know kung may binago sila sa link but I'm posting it here for reference:
https://click2talk.convergeict.com/clicktocall.php
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croy
on
23 Jan 21 @ 09:43 AM #
^
never pa gumana sakin yang click2call. lagi lang "connected". or I'm doing something wrong?
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louiemsp
on
23 Jan 21 @ 09:51 AM #
^ try google chrome or microsoft chromium edge.. Working for me at the moment.. When prompted to allow use, microphone etc, make sure to Click allow
-- edited by louiemsp on Jan 23 2021, 09:52 AM
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hspopoy
on
23 Jan 21 @ 09:53 AM #
Hindi na ako makatawag sa click2call since last week of December, may ban system yata sila sa mga irate callers hahaha!
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mutated
on
23 Jan 21 @ 10:57 AM #
Yang click2call gumagana sa browser (Chrome) sa laptop ko but not on my phone. Ganun din ba sa inyo?
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thegodoflions
on
23 Jan 21 @ 11:03 AM #
@sabawballs
my slow browsing has lasted for over 2 months
@bakitakonabanned
VPN im using is PIA (Private Internet Access)
these settings bypass their auto throttling
my guess is it auto throttles based on the quality of the infrastructure on an area
I'm in Tagaytay and I'm guessing the service and lines here are garbage
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redwarriors1994
on
23 Jan 21 @ 03:36 PM #
Gumagana ang click2call sa opera mini sa mobile. Refresh lang ng refresh, pati sa Google Chrome sa Mobile.
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sabawballs
on
23 Jan 21 @ 04:07 PM #
Just received an sms and email from converge na naupgrade na daw speed namin.
Yari!
Upgraded na talaga kami. Baka nagalaw nanaman nila ang config.
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zwischenzug
on
23 Jan 21 @ 04:11 PM #
May upgrade daw system ng Converge today kaya di ako matutulungan ngayon try daw after ilang hours since hanggang 10PM sila. From installation last Monday until now, hanggang GUI lang ng device nila na-aaccess ko. May isang buwan pa yung Viber credits ko since ayaw gumana Click2Call. "wooh, patience.... understanding...., natiis kong 4 years na intermittent 3Mbps, this too shal pass.
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zwischenzug
on
24 Jan 21 @ 02:32 PM #
Finally on the 6th day
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svram_
on
24 Jan 21 @ 04:36 PM #
Any users here from San Carlos Pangasinan or nearby areas? How’s the speed and service (when it comes to repair)?
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proxifier
on
25 Jan 21 @ 09:50 PM #
my static ip subscriber po ba dito? nawala po ba cgnat niyo?
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thedarkdragon11
on
26 Jan 21 @ 12:02 AM #
Mga Boss, pwede kaya mag request papalit ng modem for free? May times kasi na nawawala or unstable access unless restart modem, nakaka 4 ako sa 1 araw ng restart sa ganyang reason. Kahit yung dashboard minsan di ma-access. Both wired and wireless. Using Huawei HG8245H, Plan 3500.
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sabawballs
on
26 Jan 21 @ 08:43 AM #
^pwede yan request basta ma-prove pag nag visit na sila.
Sa akin din problem ko ang 5ghz band ng ONU ko pero since LAN ports are okay, opted nalang for a 3rd party router (which is actually better).
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louiemsp
on
26 Jan 21 @ 09:59 AM #
^pwede ring overheating issue... Try mo tutukan ng maliit na fan yung modem and see if it improves
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sdboka
on
26 Jan 21 @ 11:43 AM #
Sa mga nakaplaystation jan, gumagana ba sa inyo? it started last night di ko maaccess yun store.playstation.com tapos yun PS ko di nagcoconnect sa PSN, so i cant play online tapos laging login failed pag nagnnetwork test ako
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doodzie2005
on
26 Jan 21 @ 02:48 PM #
sino walang internet connection ngaun .. anong area kau?
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kenneth123
on
26 Jan 21 @ 08:36 PM #
Binan, Laguna area subscribers anyone? How's your experience?
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zwischenzug
on
26 Jan 21 @ 11:37 PM #
Sa mga nakaplaystation jan, gumagana ba sa inyo? it started last night di ko maaccess yun store.playstation.com tapos yun PS ko di nagcoconnect sa PSN, so i cant play online tapos laging login failed pag nagnnetwork test ako
Ngayon ko lang natest PS4 ko sa Converge, so far walang issue at naka-login naman agad ako sa PSN and Playstore at malapit sa actual speeds yung lumabas na estimated speeds ng network ko (wireless). PS3 ko though di ko pa natry but most likely ganun din.
So far 3 days since unang nag-up internet ko walang issue ako kay Converge (Angono, Rizal area). :)
-- edited by zwischenzug on Jan 26 2021, 11:38 PM
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chino_xi
on
27 Jan 21 @ 12:20 AM #
@thegodoflions
Whenever I'm streaming to Facebook, my connection drops as seen. This happens multiples times, all throughout the day (no specific timeframe). I've set the upload speed of my streaming software (OBS) to 6mbps, 5mbps, 4mbps...same result.
ALSO, When I use a VPN (e.g. NordVpn Hong Kong/SG), my stream does not break or drop at all -- though I don't want to pay extra for VPN just to stream to Facebook. This has never happened before.
Normal browsing seems to be fine. Speed seems to be okay. It's only streaming to Facebook that seems to be the issue. May iniba na naman ata si Converge...hay nakakainis
