Is my video card dead?

• norbytess [TS] on 20 Sep 16 @ 10:47 PM #

  PC specs:
  
  

  CPU: Core i7 6700k
  MOBO: Asus Maximus VIII Extreme
  GPU: Geforce GTX Titan X 12gb gddr5
  RAM: Corsair 32gb 2133mhz
  PSU: Corsair AX860i
  Cooling: Corsair H100i

  
  
  Problem:
  
  Whenever I boot, it has no display. Asus q_code is b2 which stuck at boot. Not sure if my PSU can't supply enough to my GPU or my GPU has defects?
  
  Solutions I already tried:
  
  1. Onboard - works via HDMI
  2. Clear bios and use only 1x8gb stick - did not work if video card installed
  3. Use another PSU (but lower watts 550), did not work either
  4. Remove CMOS - did not work too
  5. Reseat RAM, HDD/SDD, GPU, PSU cables - did not work also
  
  PS: This pc is just brandnew and bought 4-5 months ago. The past issues I had before this is when I got auto-shutdown randomnly and sometimes it does not boot and have to reseat the RAM. Sometimes I got boot loop too but never often. I noticed one time I got power surge prompt from mobo on start up boot.
  
  I notice too that GPU light on "GEFORCE GTX" fades away into no light at all when q_code error b2 prompt.
  
  TIA!
  
  -- edited by norbytess on Sep 20 2016, 10:52 PM

• prototypeone on 20 Sep 16 @ 10:49 PM #

  Looking at your PSU mukhang okay naman siya. 860i is more than enough. Could be your gpu.

• norbytess [TS] on 20 Sep 16 @ 10:53 PM #

  Yeah pero napaka rare lang, first time na mangyari sa akin knowing brand new yung item. I'm starting to worry bka fake yung GPU? :crossfinger:

• t3nma on 20 Sep 16 @ 10:57 PM #

  ^Have you tried another 6+8 pin connector? Assuming that your PSU has spare ones which you haven't used before/

• norbytess [TS] on 20 Sep 16 @ 11:10 PM #

  @t3nma - good question.
  
  I have no by default 8 pin connector. So what I did, I use an extension connector which requires 6+6 connector and output is 8 pins. While the other connector has 6 pins.
  
  Photo: https://drive.google.com/file/d/0BxvC2ADO-pjeSU5TbWFMNjJSc0U/view?usp=sharing

• t3nma on 20 Sep 16 @ 11:23 PM #

  ^It's a long shot pero that's what I noticed for my new gpu. It seems one 6 pin connector isn't providing enough juice. Kaso nga luma na yun PSU ko. Good thing my psu has spare 6 pin connectors so switching to another one solved the problem.

• norbytess [TS] on 20 Sep 16 @ 11:54 PM #

  thanks for the response @t3nma. I'll try to replace the cable pin connector or play with it. My last option is to try my GPU into other PC that can handle the requirements.

• gameguard025 on 20 Sep 16 @ 11:57 PM #

  I've experienced b2 error before. according to what I've read. That code indicates that bios is needed to update to support the video card but I think its not the same in your case since you're using a latest motherboard. But still you may try updating your bios. Wala namang mawawala eh. :)
  
  -- edited by gameguard025 on Sep 20 2016, 11:58 PM

• norbytess [TS] on 21 Sep 16 @ 12:06 AM #

  ^ yeah forgot to mention that, I already update my bios to latest. Thanks!

• norbytess [TS] on 21 Sep 16 @ 08:44 PM #

  Updates:
  
  I went to PCX shop today and have tested my GPU. Well it had same issue, no display the light on the gpu text went to no light at all. So I ended up to RMA. Now need to wait for a month or so for replacement. My goodness!

• prototypeone on 21 Sep 16 @ 09:01 PM #

  At least, you already know the problem and had it replaced agad :)

• t3nma on 21 Sep 16 @ 09:02 PM #

  ^Malas lang, meron talagang lemons e di maiiwasan.